Employee: Visitor Service for Reception/Cash Desk 30–40 %

10 March 2026
30 – 40%
Bern

Job summary

Join the Bern Historical Museum, a key cultural institution in Switzerland. Here, you'll enjoy a vibrant work environment with growth opportunities.

Tasks

Welcome visitors and manage group visits and ticket sales.
Provide information about exhibitions and ensure guest comfort.
Support daily operations and handle cash closing in the evenings.

Skills

Experience in retail with a focus on customer service is essential.
Excellent communication in German, French, and English required.
Reliable, friendly, and flexible to work various shifts.

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About the job

The Bern Historical Museum is one of the most important cultural history museums in Switzerland. It is a growing repository of knowledge and experience for the culture and history of Bern and the world. The collections on history, archaeology, and ethnography comprise around 567,000 objects. They offer insights into living environments from different historical periods and cultural contexts. The integrated Einstein Museum places the life and work of the physicist in the context of world history.

We are looking for a temporary position of about one year starting June 1, 2026, or by arrangement for a

Employee: Visitor Service for Reception/Cash Desk 30-40 %

Are you interested in a position in an inspiring and very lively environment?

Your Tasks

You welcome our visitors and handle group visits as well as ticket sales at the cash desk. You advise our guests with your friendly and open manner, provide information about our current exhibitions and educational offers. You also ensure that our visitors find their way around, working closely with the team of supervisors. As the hub of museum operations, you ensure smooth daily operations and easily keep an overview even in hectic situations. You also take on an important security function. In the evening, you settle accounts and close the day at the cash desk.

Your Qualities

We are looking for a committed, service-oriented personality with a strong service awareness and joy in dealing with people. As a host, you appear friendly, professional, and with good manners and communicate confidently with our diverse visitors thanks to your positive attitude. You work customer-oriented, reliably, and independently. You have training in retail, preferably with professional experience in sales, are flexible to work at least three full and/or half days per week, and are willing to regularly work weekends and occasionally evenings. Perfect spoken German is required; you can also communicate well in French and English.

We look forward to receiving your complete application (short motivation letter, CV, certificates) by March 22, 2026.

For further information, please contact Simon Hofmann, Head of Visitor Service, Tel. 031 350 77 19.

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Helvetiaplatz 5, P.O. Box 149, CH-3000 Bern 6, Phone +41 31 350 77 11, www.bhm.ch

Categories:

Admin. / HR / Consulting / CEO, Secretary / Reception