IT/OT Service Manager (m/f/d)

At Endress+Hauser, progress happens through collaboration. As a world-leading provider of measuring instruments, our more than 18,000 employees shape the future in the field of process automation. Whether in innovating and implementing new technologies as a team, collaborating in the development of new devices, or strengthening important relationships with various global industries: our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

What is this position about?

As an IT/OT Service Manager (m/f/d), you will work in a team responsible for the life cycle management of IT/OT solutions and services.

What tasks will you undertake?

• As a central contact person, you will work very closely with our internal customers (production, engineering, development, etc.) to understand their needs and capture their requirements for IT/OT services
• You will analyse and model processes and translate business requirements into IT requirements regarding implementation
• You will develop IT/OT services together with software architects and IT product managers
• You will be responsible for IT/OT services, including their documentation, testing, monitoring, and further development
• You will take on the management of digitalisation projects if required

What do we expect from you?

• You have a completed technical degree specialising in electronics, computer science, automation technology, or a comparable qualification
• You have several years of professional experience with IT/OT systems (e.g. SCADA, MES, PLC, IoT platforms) in an industrial environment and ideally in a testing environment
• You have the ability to capture and analyse customer requirements and to create technical concepts and service proposals
• You have good English skills
• You are a creative, communicative, and team-oriented personality
• You bring experience in project management

What can you expect from us?

• We are a family company with great commitment and a sustainable vision
• We promote lifelong learning through diverse training and further education opportunities, internal knowledge transfer, and e-learning
• We support your work-life balance with flexible working hours and a working environment that takes your life situation into account
• We offer support for sustainable mobility, e.g. through subsidies for public transport
• We promote family-friendly offers such as childcare and holiday programmes for your children

How do you apply?

To apply, please upload your documents on our career page. Applications sent to us by e-mail cannot be considered due to data protection reasons.