Aarau
Back-office Specialist – Pension and Compensation Fund (FR/DE) 80-100%
- 02 October 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Native language)
About the job
Is French your mother tongue, occupational benefits your area of expertise, and customer satisfaction your motivation? Then, let’s get acquainted! In collaboration with our advisory team, you ensure that our major French-speaking clients receive first-class support – combining competence, reliability, and a sense of service.To strengthen our team of 7 client advisors and 3 specialists, we are looking, from October 2026 or by agreement, for a motivated person to fill the position of back-office specialist.
Workplace: Aarau – German-speaking Switzerland
Back-office Specialist – Pension and Compensation Fund (FR/DE) 80-100%
Your scope of action
- In close collaboration with our client advisors, you contribute to managing and developing client relationships in the field of social insurance – from major clients to brokers
- You bring your ideas and take on responsibilities: thanks to your scope for manoeuvre, you can optimise processes and actively contribute to the development of our customer service
- By phone, in writing or in person: you are the internal contact person for our major French-speaking clients for all questions relating to social insurance
- You transform complex figures and situations into offers, calculations, comparisons, and presentations that facilitate decision-making
- Customer loyalty is close to your heart: that is why you implement targeted measures to inspire long-term enthusiasm for GastroSocial among clients
- As a key hub, you link client requests with various specialised departments and ensure that appropriate solutions are found – in French and, if necessary, also in German
Your assets to convince us
- French is your mother tongue, and you express yourself fluently in German (level B2) – knowledge of Italian would be an advantage
- You have a good command of occupational benefits and social insurance: you have supplemented your commercial training with appropriate further education (e.g. a federal certificate in social insurance) or with additional relevant practical experience
- Numbers, calculations and MS Office are part of your daily professional routine
- Customer orientation is in your nature: you communicate professionally and can convince thanks to your negotiation skills
- You work independently, think cross-functionally and find solutions even when others are still looking for the problem
- Organisational talent, initiative and a structured working method complete your profile
Our assets to convince you
Look forward to joining an experienced and well-established team, benefiting from a varied field of activity in a modern working environment, the possibility of partial home working, afternoons off before public holidays, as well as attractive social benefits – and these are just a few of the many advantages you will enjoy.
Curious? Discover all our advantages!
Want to know more?
Claudio Ciccone, Head of the Field Service Team, will be happy to answer your questions.
Could this suit you? Then it’s your turn! Send us your application and provide more information about your motivation, desired working hours, and salary expectations (gross annual salary at 100%).
Do you live in French-speaking Switzerland or in a canton far from Aarau? The following conditions are important:
- Integration period: 100% presence required at our Aarau site, no possibility of remote work.
- Subsequently: presence in Aarau at least three days a week. Ideally, you plan to settle in the Aarau region or are willing to commute regularly in the long term.
To ensure direct and transparent communication, we prefer direct applications!
HR Contact
Marisa Thoma
HR Manager
GastroSocial
Phone: +41 62 837 71 62
Line Manager
Claudio Ciccone
Head of Field Service Team
GastroSocial
Phone: +41 62 837 73 43
