Customer Service Employee 80% - 100%

About the job

Join our team in Yverdon!

Your tasks:

- Telephone assistance to customers for administrative and technical questions

- Personalised advice to clients regarding HIN services

- Perform various administrative tasks: contract follow-up, invoice control

- Coordination with sales and IT departments

- Documentation of processes and work instructions

- Ensuring high-quality customer service

Your profile:

- Training in the health sector (medical secretary, pharmacy assistant, commercial employee with experience in the health sector)

- Experience in customer service, support or sales service

- Good IT knowledge – especially M365 and Navision

- Native-level French, knowledge of German (level B1) a great advantage

- Enjoyment of teamwork

- Interpersonal skills enabling harmonious collaboration with various stakeholders

Our offer:

- Open company culture oriented towards teams

- Flat hierarchy and quick decisions

- Flexible working hours and extensive possibilities for remote work

- Generous funding for continuing education and management coaching

- Above-average pension fund contributions, extended savings plan for employees, comprehensive daily sickness and accident insurance

- You can learn more at www.hin.ch/jobs .

Planned start date: 1 January 2027 or by agreement.

Your moments of success are our inspiration. With us, you are a human being – not a number! Diversity is our strength – all applications are welcome. Is this position made for you? Then apply now. Send your complete application file. Do you have questions? Michelle Hottinger, HR Service Manager, (+41 58 670 48 48), is at your disposal!

We only consider direct applications.