Account Manager (m/f/d) 80-100%

OUR VISION: BUILDING BEST BRANDS

Serviceplan Suisse is a subsidiary of the Serviceplan Group in Munich, led by Swiss partners. Under the motto «Building Best Brands», the advertising agency develops holistic, innovative communication ideas from a comprehensive understanding of brands and target groups, implements them in an engaging way, and utilises the potential of various specialist agencies that collaborate under one roof in the House of Communication. Our advertising agencies create customer-relevant added value through cross-disciplinary concepts and the integration of creation, technology, content, and production. The House of Communication is connected to the international network of the Serviceplan Group and is a member of the Leading Swiss Agencies (LSA).

To strengthen our Account Management team, we are looking immediately or by arrangement for a committed, curious, and organised person as

ACCOUNT MANAGER (m/f/d) – 80-100%

In this role, you are an important interface between clients and our interdisciplinary teams. You independently manage your projects in day-to-day business, keep deadlines in view, and are always one step ahead of your clients.

• You are the central interface to your clients – guiding them confidently through projects, keeping them up to date, and ensuring clear expectations at eye level.
• You manage campaigns and projects end-to-end and ensure that quality, timing, and budget are always on point.
• You dive deep into your clients’ business goals and translate these into effective marketing and communication solutions.
• You orchestrate our internal teams (creation, strategy, media, digital, production) and ensure a smooth flow and strong results.
• You keep an overview, recognise risks early, and find pragmatic solutions – always with a focus on customer satisfaction.
• You prepare results, insights, and learnings in convincing presentations and communicate them clearly and succinctly.
• You identify growth opportunities in your accounts and support pitches and proposals.

• Successful completion as a "Communications Specialist" with a federal diploma (formerly "Communications Planner") or a completed degree (FH/HF) in marketing, communications, business administration, or a similar field
• Experience as a (Junior) Account Manager in an agency or a comparable, project-driven environment
• High organisational skills and a structured, independent way of working
• Confident, target-group-appropriate communication in German and English
• Strength in multitasking: You juggle several projects simultaneously and set the right priorities
• Sound understanding of integrated marketing and communication measures as well as common agency processes
• Strong team spirit, initiative, and a high level of responsibility

• Varied tasks and independent work for a renowned international client
• An experienced team with short communication paths, honest exchange, and lots of know-how
• Room for development, learning in everyday life, and new impulses
• Flexible working hours and the possibility of home office
• 5 weeks’ holiday, additional bridge days, and company holidays
• 2 paid days for social engagement
• 20 weeks’ parental leave for mothers, 4 weeks for fathers
• Connection to the worldwide network of the Serviceplan Group with exciting development opportunities

Does this job description meet your expectations and do you fulfil the above criteria? Then we would be very pleased to receive your application and to meet you soon. Please also share your salary expectations and earliest possible starting date. Applications from recruitment agencies will not be considered for this position.

More information about Serviceplan as an employer? Have a look: https://www.house-of-communication.com/ch/de/career.html