Kantonsspital Aarau
Aarau
Head of Patient Administration BackOffice
- 22 October 2026
- 80 – 100%
- Permanent position
- German (Fluent)
About the job
A new team is emerging from patient admission and billing. For this new role, I am looking for an experienced leader who will shape the transformation together with the team and start a new era.Head of Patient Administration BackOffice
80-100%
Immediate start or by arrangement, permanent
Your tasks
- Ensuring daily operations in the processes of patient admission (case management) as well as outpatient and inpatient billing (complete and timely billing of all services provided)
- Leading and further developing the merged Patient Administration BackOffice team (around 30 employees)
- Developing employees into subject matter specialists
- Introducing and expanding AI agents to improve quality and optimise processes
- Establishing the new team as a partner organisation for internal stakeholders such as clinics or other support organisations
Your profile
- Leadership experience of a team with at least 15 people (mandatory)
- Strong communication skills, decisive, leads clearly and appreciatively
- Experience in process management
- Experience in change and digitalisation projects as well as openness to automation & AI in everyday work
- Experience in healthcare, ideally in patient administration (highly desirable)
- Qualification HF/FH in business administration as well as further training in leadership topics
We look forward to your online application
Dominique Schorer, Head of Patient Administration
+41 62 838 67 47
Excellent medicine. Anytime. For everyone.
Welcome to the Cantonal Hospital Aarau (KSA).
Whether at the Cantonal Hospital Aarau, at the KSA Aarau Station, KSA Lenzburg or KSA Frick locations – we are here for you around the clock. With our broad range of services, from primary care to highly specialised medicine, we are competently and reliably at your side at all locations.
