Administrative Assistant (3 positions)

About the job

Administrative Assistant (3 positions)

• CCNAC03
• As an autonomous public law institution, the CCNAC carries out the tasks assigned to it under the Unemployment Insurance Act. To strengthen our "unemployment benefits" (UB) sector, we are offering three positions.

As part of your role, you compile and analyse unemployment files, ensuring rigorous follow-up, particularly respecting deadlines and handling suspensions.

You determine entitlement to benefits, calculate the insured earnings, and proceed with the payment of allowances.

As a key contact for our insured persons, you welcome them at the counter and provide information by telephone with professionalism.

You also draft the fund's decisions and ensure reliable processing of digital data.

Through your commitment, you directly contribute to the quality of services provided by the CCNAC.

With a Federal VET Diploma as a commercial employee, you have at least three years of professional experience. A professional maturity certificate, a higher education entrance qualification, or a federal certificate is an advantage.

You are familiar with social insurance or motivated to acquire this knowledge.

Autonomous and organised, you know how to manage priorities effectively. You appreciate human contact and demonstrate professionalism and kindness, even in emotionally demanding situations.

You enjoy working in a team, are fully committed, and show flexibility. An excellent command of French completes your profile.

• La Chaux-de-Fonds (main), Neuchâtel and Fleurier (replacement)
• To be agreed
• 9 September 2026
• Mr Mario Stettler, head of the UB sector, tel. 032 889 76 27

Ms Catia Dos Santos, administrative assistant in charge, tel. 032 889 76 25

Ms Loïse Amy, administrative assistant in charge, tel. 032 889 67 55

The State Human Resources Department is mandated by the CCNAC for this recruitment.

• Flat-rate
• A varied job in an evolving environment.
• Training opportunities both internally and externally.
• Flexible working hours.

Diversity is a core value that we cultivate with conviction and we are committed to creating an inclusive environment where everyone, regardless of origin, gender or background, feels fully integrated and valued.

• Admin. assistant 4
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