Ente Ospedaliero Cantonale (EOC)
Bellinzona
Yesterday
Receptionist/Switchboard Operator (50%)
- 13 March 2026
- 50%
- Permanent position
- Bellinzona
Job summary
EOC is a multi-site hospital in Ticino with 1,000 beds. Join our welcoming team!
Tasks
- Serve as the first point of contact for patients and visitors.
- Manage front office tasks and ensure clear communication.
- Provide a safe and organized environment for all.
Skills
- Must have a federal certificate in hospitality or commerce.
- Fluent in Italian and good knowledge of German and French.
- Excellent organizational and communication skills.
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About the job
The EOC, the multisite hospital of Ticino, is present with its institutes throughout the entire cantonal territory for a total of 1,000 beds. The organization effectively combines a local approach with an overall vision, guaranteeing the population a comprehensive and nearby hospital offer, regardless of where the services are requested.
Thanks to the commitment and competence of over 6,500 collaborators and their attention to human relations, the EOC ensures quality healthcare by caring for over 41,000 inpatients annually and providing over 600,000 outpatient consultations.
To complete our reception team at the Regional Hospital of Bellinzona and Valli, Bellinzona site, we are looking for a
Receptionist/Switchboard Operator (50%)
Profile:
The receptionist is the face and voice of the hospital, managing the front office and switchboard, ensuring orientation, clarity, and security for patients, visitors, and collaborators.
We offer a structured professional environment oriented towards service quality, integration into a dynamic and collaborative team in a modern healthcare context, where reception is an integral part of care.
The person we are looking for holds a federal certificate of capacity as a hotel communication employee (AFC) or a federal certificate of capacity as a commercial employee (AFC) with proven experience in reception/welcoming. They have perfect command of the Italian language, good oral and written knowledge of German, French, and English (preferable qualification), as well as solid knowledge in using main IT applications (Office package and management systems).
The future collaborator has strong relational and communication skills to ensure the best possible welcome to patients and their families. They have marked abilities in stress and priority management as well as excellent organizational skills with a team-working attitude and service orientation.
They are precise, reliable, with a strong sense of responsibility, flexible, and available to work shifts according to service needs (day, evening, and holiday shifts) in variable hours between 07:00 and 20:00.
They believe, as we do, in the importance of putting the patient and their family at the center of all our attention.
Start date:
Further information can be requested from Ms. Fiorella Leonardi at 091 811 91 11.
Applications must reach us no later than March 31, 2026. Paper or email applications will not be accepted.
