Desk Secretary for the Dermatology Department

About the job

Administration

Desk Secretary for the Dermatology Department

The Dermatology and Venereology Department of the CHUV is recruiting a desk secretary at 80%–100%, on a permanent contract, for a start date of 15 February 2027.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in medical care, research, and education.

Attached to the Department of Medicine, the Dermatology and Venereology Department is a reference centre for the management of skin, nail, and hair diseases. It offers outpatient consultations and surgeries, specialised treatments, laboratory analyses (mycology, histopathology), as well as inpatient care.

The department is distinguished by a multidisciplinary, patient-centred approach and clinical excellence supported by the latest advances in medical research.

In the context of a retirement, the department is recruiting a desk secretary.

The position reports to the head of the outpatient clinic desk.

Mission

Do you enjoy human contact, versatility, and dynamic environments? Join our team.

In close collaboration with the administrative team of the outpatient clinic desk (about 10 staff members), you will rotate through all administrative activities of the department’s desks (general and specialised outpatient dermatology, hospital sector).

As such:

• You provide a professional and caring welcome to patients attending outpatient consultations
• You ensure rigorous administrative management of patient files
• You handle telephone calls and emails efficiently and diplomatically
• You organise and coordinate appointment scheduling for consultations and outpatient surgeries
• You update, monitor, and ensure proper maintenance of files
• You prepare files for archiving
• You actively contribute to the smooth administrative functioning of the outpatient consultation.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification
• You have about 2 years’ experience in a similar role
• You are dynamic, flexible, punctual, and have an excellent service mindset
• You demonstrate responsibility, rigour, and proactivity
• You have excellent stress resistance and enjoy teamwork
• You are fluent in French with excellent spelling
• You are proficient with common office software (Microsoft Office suite)
• Knowledge of CHUV-specific tools is an asset.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days’ holiday per year
• A minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud
• Easy access to one of 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on electric bike purchases)
• Hotel-quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mr Ludovic Muller, receptionist, tel.: 021 314 05 75

As all applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

The CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we are attentive to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask recruitment agencies to note that applications submitted directly on our recruitment platform by their services are not accepted and cannot be invoiced. Thank you for your understanding.