The Pôle Autisme Foundation is recruiting a medical secretary

About the job

The Pôle Autisme Foundation is recruiting a medical secretary

Work rate: 100% | Location: Place du Cirque 2, 1204 Geneva

Start date: to be agreed

About us

Founded in 2013, the Pôle Autisme Foundation provides solutions for people facing difficulties related to autism, attention disorders, and other developmental disorders. In its various centres, it employs nearly 60 health professionals (doctors, psychologists, speech therapists, etc.).

Your role

As the first point of contact for many families, you will help create a warm, reassuring, and well-organised environment. You will work closely with the other secretary of the centre as well as with all health professionals.

Your main tasks

• Welcome children and their families, both in person and by phone, with warmth, tact, and availability, taking into account the sometimes challenging situations they are experiencing;
• Listen to requests, provide clear information, and direct each person to the appropriate contact;
• Handle the administrative secretarial duties of the consultation centres and ensure the smooth running of their daily operations;
• Manage billing for services and ensure accounting follow-up;
• Communicate with health insurance and disability insurance;
• Create, update, and archive medical records while respecting confidentiality;
• Manage orders for administrative and evaluation materials;
• Actively participate in the life of the centre and the Foundation’s projects, anticipate the team’s needs, and propose concrete solutions.

Profile sought

We are primarily looking for someone sensitive to the realities of childhood and disability and eager to commit to a meaningful mission. Previous experience is an asset but not essential: applications from people without experience are welcome. Support for starting the role is planned, in connection with the administrative team.

• You have a sense of contact and know how to adopt a warm, respectful, and reassuring attitude towards children and families, including when they are going through a difficult time;
• You demonstrate listening skills, tact, discretion, and discernment;
• You show organisation and rigour and can manage several priorities calmly and reliably;
• You enjoy working in pairs, sharing information, and building a close and smooth collaboration with the other secretary;
• You take initiative, actively participate in the team’s life, and willingly propose concrete improvements to working methods;
• You have excellent writing and communication skills in French and good knowledge of English, both written and spoken;
• You are proficient with common Microsoft Office computer tools;
• You reside in Switzerland or hold a work permit.

We offer

The secretarial or medical assistant training can be taken during employment, with possible funding.

• A competitive salary aligned with ARAM recommendations, to be determined according to your experience and level of training;
• Annual funding for continuing education;
• A committed and dynamic multidisciplinary and multicultural team;
• No night work, fixed hours from 8am to 5:30pm (42 hours/week for 100%);
• 5 weeks of holiday to be taken during Geneva school holidays.

Application

We invite you to consult our website for application procedures and to send us your complete application no later than 15 November 2026. Applications are reviewed as they are received, and recruitment closes as soon as a candidate is hired.

In addition to the usual documents, the application must include a short 180-second video (filmed in one take without editing) to spontaneously share, without reading a text, your motivations. This video, like the entire application, will remain confidential. It will be destroyed at the end of the recruitment process. We are looking for spontaneous expression and presentation, not a text read or memorised. Only complete applications including this video will be considered and acknowledged.

Important: as the JobUp platform does not allow video submissions, please send your application directly by email.