ORSY Service Specialist: Warehouse Management (Solothurn/Bern) 100%

About the job

Würth AG supplies craftsmen from all trades with quality products and coordinated system solutions around the workshop, warehouse, and for on the go. The versatile range includes over 150,000 items: from screws, dowels, and fittings to tools, machines, chemical-technical products, and occupational safety to vehicle equipment and warehouse management. Proven since 1945 and established in Switzerland since 1962, Würth AG offers customised solutions with the aim of making everyday life easier for its partners. Würth AG, based in Arlesheim (BL), is a company of the globally active Würth Group.

You enjoy being on the move, work independently, and take pleasure in delighting customers with first-class service? Then you are exactly right with us. As a Service Specialist in Warehouse Management, you look after warehouse and supply solutions such as shelving systems and digital dispensing machines at our customers. You ensure that the required consumables are always available and support our customers with reliable and professional on-site service. In doing so, you take on independent management, ensure high product availability, and contribute significantly to customer satisfaction and shared success with your commitment. As the direct contact person on site, you represent Würth and create visible added value for our customers through your reliable way of working.

Tasks

• Independent support and management of warehouse management systems and digital dispensing machines at our customers on site
• Monitoring and ensuring high product availability through regular stock checks and reorders
• Filling, refilling, labelling, and maintaining shelving systems
• Ensuring a clean, clear, and sales-promoting product presentation
• Processing returns and shipments in cooperation with internal contacts
• Regularly checking the systems for completeness and functionality
• Active communication with customers and internal departments

Requirements

• Enjoyment of direct customer contact and independent work in the field
• High service and customer orientation
• Very good German skills in spoken and written form. French skills are an advantage
• Structured, reliable, and careful way of working
• Organisational talent as well as initiative and sense of responsibility
• Flexibility and willingness to respond to different customer requirements
• Confident handling of digital work tools
• Experience in warehouse management, logistics, technical environment, or craft is an advantage
• High willingness to travel and a category B driving licence

We offer

• An exciting and challenging role in a dynamic environment
• Good induction as well as a trusting working atmosphere with flat hierarchies
• Attractive company vehicle for business and private use
• 5 weeks holiday