Senior Account Manager - Banking

About the job

You operate in a demanding and highly regulated market environment. Our clients are banks and financial organisations that want to advance their digital transformation securely, pragmatically, and with measurable benefits. This is not about selling standard products, but about consulting, transformation, implementation, and operational services around Microsoft-based solutions, Data & AI, Modern Workplace, Cloud, Security, Business Applications, and process automation.

Dive into a unique team spirit characterised by openness, mutual support, and honest challenge. Be inspired by the isolutions experience and become part of an inspiring community where curiosity, reliability, and a winning spirit are lived every day.

Senior Account Manager - Banking

Job Description

Are you an experienced sales professional with a strong network in Swiss banking? Are you excited by the opportunity to strategically support leading banks in their digital transformation and to realise solutions with real customer benefit together with a strong team?

You operate in a demanding and highly regulated market environment. Our clients are banks and financial organisations that want to advance their digital transformation securely, pragmatically, and with measurable benefits. This is not about selling standard products, but about consulting, transformation, implementation, and operational services around Microsoft-based solutions, Data & AI, Modern Workplace, Cloud, Security, Business Applications, and process automation.

This is what gets you up in the morning:

• You are responsible for strategic key accounts in Swiss banking and position isolutions as a long-term partner for digital transformation, Microsoft-based business solutions, and sustainable development.
• You develop and manage account and growth strategies, identify relevant topics with real added value for our clients early on, and contribute isolutions as a sparring partner in strategy, roadmap, and transformation matters.
• You understand the central challenges of banks – such as customer advisory, payment transactions, lending business, wealth management, customer service, sales, operations, compliance, risk management, and productivity – and translate these together with our experts into relevant transformation initiatives around AI, data, automation, cloud, digital banking, modern workplace, business applications, and cybersecurity.
• You conduct demanding customer dialogues and proposal processes, connect business, IT, and delivery perspectives, and develop convincing, realistic, and implementable solution approaches together with our experts until a successful decision is reached.
• You deliberately develop existing customer relationships further, identify additional topics with real added value for our clients, and build long-term, trusting partnerships from them.
• You take an active role in demanding proposal and bid processes. You understand customer needs, sharpen the added value, involve the right internal experts, and jointly develop a convincing, realistic, and implementable offer.
• As a senior contact and ambassador of isolutions, you represent us at executive level, at customer events, executive briefings, and relevant industry occasions.

We expect from you:

• Several years of experience in strategic account management or solution sales of IT services and complex transformation solutions, ideally in Swiss banking.
• An established network of relevant decision-makers at Swiss banks as well as proven success in building and expanding strategic customer relationships.
• A deep understanding of business models, challenges, and regulatory requirements in banking as well as a good understanding of how Microsoft technologies can be used as a strategic platform for secure, scalable, and business-oriented solutions.
• Experience in leading complex sales processes, multi-stakeholder management, and developing long-term account and growth strategies.
• Experience in leading demanding proposal and tender processes as well as the ability to clearly bring together customer needs, solution approach, and added value.
• High social and methodological competence as well as a confident appearance at C-level. You convince through strategic thinking, negotiation skills, and entrepreneurial action.
• You are an entrepreneurial-minded personality who builds relationships, creates trust, and enjoys achieving impact in the market and added value for customers together with an ambitious team. Willingness to travel within Switzerland and work location in Zurich, Bern, or Basel complete your profile.

If this sounds interesting to you and you have experience in account management, then we should talk. These are very exciting times to come on board at isolutions!

Application Process

What does the application process look like?

Benefits

isolutions - the way we are and work

Long live the team spirit

We work with and for each other. Everyone takes responsibility independently and supports through their personality and ability. There is always time for a ping pong tournament or an after-work beer. #teamwork

Work-life balance, home office and workation

How do you like to work? We believe in a hybrid model for maximum efficiency, so you can work flexibly with us. Want to combine work and holidays sometimes? Whether in the isolutions office, from home, or on workation – we make it possible. Because a healthy work-life balance is important to us! #wecareaboutyou

Central location

All our locations – Bern, Zurich, Basel, and Barcelona – offer a central location. So you are always well connected and can get from A to B quickly. #stayconnected #whereeveryouare

Flat hierarchies, open feedback and corporate culture

We believe in the skills and abilities of every employee. With us, you don’t climb a career ladder – specialist and leadership skills are equally recognised and promoted. You can contribute and make a difference with us. Exchange, open communication, and feedback are part of the corporate culture and actively lived. We achieve our successes together. #bettertogether

Events are in our DNA

Those who work must also be rewarded! We start the year with an annual kickoff, enjoy the summer at the summer party, and round off the year with a big Christmas party. We also celebrate successes throughout the year: quarterly parties, happenings, and get-togethers happen again and again – in the team and with customers. #celebratingsuccessestogether #morefuntogether

For the sake of the environment

Thanks to our central locations, our employees can easily travel by public transport. We support the commute of all employees with a half-fare travelcard. Business trips are, of course, fully covered. #travelandwork

Employee promotion and development

We not only shape the future of our customers, but also offer development opportunities to our employees – individually and tailored to personal needs. #shapeyourcareer

Holidays can also be extended

Because we want our employees to have rest, you get 27 days of holiday at isolutions! Are you keen to travel and want even more holidays? No problem! At isolutions, you can buy up to 1 month of additional holiday! #chargeyourbatteries

+ 1 week Corporate Social Responsibility

Give something back to the world and your fellow human beings! We want to encourage our employees to do good. That’s why we give every employee an additional week of holiday for social engagement. #getengaged #socialresponsibility #charity

Talking together

Every Monday we start the week together. Our CEO leads into the week, employees inspire with their stories, and successes are celebrated together. Breakfast is always provided. #mondayslikethis

Contact

Get in touch for a conversation.

Nico Dag Reinert

Senior HR Recruiter

Bachelor Work and Organisational Psychology