Customer Service Employee (m/f), Agency Zurich - Medical Fund
Zürich
Key information
- Publication date:19 May 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Die Ärztekasse Genossenschaft is a leading practice administration firm. Join a dynamic team in Zurich for a fulfilling career opportunity.
Tasks
- Guide new clients through a smooth onboarding process.
- Provide support and care for existing clients, in person and virtually.
- Assist agency management with administrative tasks and partner relations.
Skills
- Completed training or equivalent education in business.
- Customer-friendly with experience in client contact, ideally in healthcare.
- Strong conflict resolution skills and proficiency in MS Office.
Is this helpful?
The Medical Fund Cooperative is one of the leading companies in practice administration. It supports doctors, attending physicians, group practices, and service providers in the healthcare sector (physiotherapists, osteopaths, psychologists, etc.) with IT industry solutions and comprehensive service packages. From appointment administration to fully structured electronic medical records to billing systems, the entire practice process is represented. It also relieves practice assistants with various service packages. To continuously maintain this service, we are looking for a motivated and open personality for our agency in Zurich as of now.
Customer Service Employee (m/f), Agency Zurich
Workload: 100%
Start: immediately or by arrangement
Duration: permanent
Workplace: Zurich
Main tasks
- Accompanying our new customers through the onboarding process for a smooth start in our organization.
- Support, assistance, and care for our existing customers by phone, virtually, or in person.
- Administrative support for agency management.
- Maintaining contacts with internal and external partners.
- Supporting the team in all administrative matters.
Requirements
- Completed or comparable training in the commercial field.
- You are a customer-friendly personality and have experience in customer contact, preferably in the healthcare sector.
- You enjoy working with numbers and explaining them.
- You appreciate teamwork and see it as a matter of course.
- Strong conflict resolution skills in dealing with customers.
- You bring a service-oriented and customer-focused as well as analytical and solution-oriented working style.
- You have proficient MS Office skills.
- Very good oral and written German skills. French and/or English skills are an advantage.
Further information
We offer you the opportunity to actively shape processes and services in a friendly, competent environment characterized by flat hierarchies and to contribute your knowledge and ideas.
We look forward to your application!
We look forward to your application by email to recruiting@aerztekasse.ch.
