F&B Training Manager 100% (m/f/d)

About the job

• Conducting coaching-on-the-floor sessions, quality support and service checks in the individual restaurants
• Responsibility for the operational training strategy in the Food & Beverage area in close coordination with the operational managers according to current needs
• Planning and conducting training, individual development plans, as well as onboarding of new employees
• Implementation and compliance with Forbes, LQA and SDH standards taking into account internal processes and ISO guidelines
• Creation and evaluation of monthly training plans as well as continuous optimisation of the training structure
• Creation, maintenance and ongoing updating of SOPs, work instructions, as well as support in various projects
• As part of the opening of our three restaurants in December 2026, you will take on a central role in the structured onboarding of new employees and, together with the operational managers, ensure smooth induction and consistent implementation of our quality and service standards from the outset

• Several years of professional experience in the Food & Beverage sector, ideally in upscale hotels or gastronomy
• Practical experience in training, employee development, coaching or quality management is an advantage
• Structured, independent and responsible working style with high initiative
• Enjoyment in promoting employees, further developing service quality and being operationally present
• Good German and English skills, additional languages are an advantage

• Taster evenings and discounts at the Thermal Spa
• Free tickets to Tamina Gorge
• Trial stay after passing the probation period
• Up to 50% discount in the restaurants
• Up to 50% discount in the fitness centre and Tamina Therme

The Grand Resort Bad Ragaz has its origins in the healing thermal water of the Tamina spring. Since 1242, this place has stood for regeneration, new energy and quality of life. On this foundation, we consistently develop the resort – with the aim of becoming Europe’s leading Wellbeing & Healthy Living Resort and creating a place of power for generations.

Around 800 employees shape the experience of our guests every day. Different talents, cultures and personalities work together here towards one goal: to create unique experiences. What unites us is the shared ambition to make this special place a little better every day – One Resort – One Team.