Hotel Waldstätterhof AG
Brunnen
Yesterday
Receptionist (m/f)
- 20 February 2026
- 100%
- Permanent position
- Brunnen
Job summary
Join the team at Seehotel Waldstätterhof, a lakeside gem! Enjoy a supportive work environment with great benefits.
Tasks
- Create memorable arrival and departure experiences for guests.
- Handle phone reservations and actively sell additional services.
- Collaborate with the Events and Sales department effectively.
Skills
- Completed hotel or administrative training required.
- Fluent in German with good English skills, other languages a plus.
- Strong communication skills and a service-oriented mindset.
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About the job
To complement our team, we are looking for a
Seehotel Waldstätterhof
Waldstätterquai 6
6440 Brunnen
–
+41 41 825 06 06
info@waldstaetterhof.ch
www.waldstaetterhof.ch
The Seehotel Waldstätterhof Brunnen includes 104 guest rooms, the restaurants Rôtisserie, Fronalp Lounge, the Boulevard Café, the lake terrace, and a hotel bar. Our extensive seminar and banquet area offers capacities from 10 to 300 people. A SPA area completes the offer. We inspire our guests with a high-quality standard and contemporary services.
Main tasks:
– Implementation of a professional and individual arrival and departure experience for our guests, as well as their care throughout the entire stay
– Telephone acceptance of room reservations and active sale of additional services.
– Processing of written inquiries for room reservations
– Cooperation with the Event and Sales department.
– Acceptance of reservations and related correspondence in D/F/E
– Invoicing
These qualities convince us:
– Completed training in hospitality or in the administrative field
– Openness and joy in dealing with guests
– Strong service and customer orientation
– Confident German and good English skills, both spoken and written
– Additional foreign language skills are a plus
– Good communication skills
We offer:
– A dynamic, young team that enjoys hospitality
– Workplace in the heart of Switzerland on Lake Lucerne
– Varied activities in different guest segments
– Various discounts and benefits within the Waldstätterhof family
– Employee accommodation if possible and by arrangement
Have we piqued your interest? For questions about the position, Ms. Janina Duch, Director of Front of House & Sales, will be happy to provide information.
We look forward to receiving your application documents by post or e-mail (hr@waldstaetterhof.ch).
