Pension Customer Assistant
- 03 November 2026
- 100%
- Permanent position
- Chur
About the job
The only trilingual canton in Switzerland is diverse in economic, cultural and political profile. With an area of 7106 km², Graubünden is the largest canton in Switzerland and with 150 valleys, 615 lakes, 140 tourist resorts and countless days of sunshine per year, it offers a high quality of life. The cantonal administration of Graubünden is as diverse as our landscape.
Pension Customer Assistant
Graubünden Pension Fund CPGR | 50-100 % | Chur
The Graubünden Pension Fund is the largest pension institution in the canton of Graubünden. It supports over 10,000 insured persons, more than 4,000 pensioners and 130 affiliated employers. We manage a pension fund of 4.5 billion francs.
Among our insured are, among others, employees of the canton of Graubünden, public law institutions, municipalities, schools and institutions in the health and social sector. This variety makes our work dynamic and presents us daily with interesting and challenging questions.
For our pension team, we are looking immediately or by agreement for a motivated and service-oriented person as a pension customer assistant.
In this role, you are the first point of contact for our insured persons, employers and pensioners. If suitable and interested, we offer you the opportunity to train as a specialist. In doing so, you take on further specialist responsibility.
- Independently and professionally process the pension matters of our insured persons (start and end of employment relationships, salary and employment level changes, divorces, promotion of home ownership, buybacks, retirements)
- Commit yourself to our insured persons, employers and pensioners, speaking German and ideally another official language
- Support the pension team in managing disability and death cases in collaboration with our reinsurance
- Actively contribute to the development of processes and digital channels
- Basic commercial training
- Experience in occupational pension provision or social insurance is an advantage
- Strong customer and service orientation
- Excellent knowledge of German and other cantonal languages
- Independent, precise and reliable working method with high attention to quality and ability to cope with stressful situations during peak periods
- Open and respectful collaboration attitude within a small team
- Affinity for digital technologies
If you have any questions, Claudia Bamert, head of pensions, is happy to assist you at telephone number 081 257 35 80.
Application deadline: 30 November 2026
