Front Office Employee (m/f/d) - Walliserhof Grand-Hotel & Spa

About the job

Company Description

We offer exceptional luxury experiences and create a place for balance and relaxation from everyday life, surrounded by breathtaking nature, which we treat consciously and sustainably. We wholeheartedly enable our guests to have a magnificent stay. Warmth and sincerity are paramount in human interaction.

To be inspired is great, to inspire is GRAND!

Job Description

Your GRAND Duties Front Office:

• It is natural for you to enable the guest to have an unforgettable stay
• You greatly enjoy taking and managing reservations for the hotel as well as for our 3 restaurants
• Coordination between departments is close to your heart
• You are a passionate team player

Your GRAND Duties: 

• You look after our guests during the night 

• Arrivals and departures including guest transport with the electric vehicle 

• You carry out various transports as well as tidying and disposal tasks 

• You conduct inspection rounds throughout the hotel 

• Personal checks during the night are part of your duties 

• You also perform administrative reception tasks 

• You receive, check and post the daily takings 

• You are our security officer during the night 

• Preparing small dishes from our room service menu is no problem for you 

Qualifications

Your GRAND Skills: 

• You enjoy welcoming our international guests 

• You are the contact person for our hotel guests at night 

• You have already gained experience in upscale hospitality 

• You have a competent and charming manner with a well-groomed appearance 

• You support the team and think entrepreneurially 

• You have good German skills; foreign languages such as French and English are an advantage 

• You look after our guests during the night 

• Arrivals and departures including guest transport with the electric vehicle 

• You carry out various transports as well as tidying and disposal tasks 

• You conduct inspection rounds throughout the hotel 

• Personal checks during the night are part of your duties 

• You also perform administrative reception tasks 

• You receive, check and post the daily takings 

• You are our security officer during the night 

• Preparing small dishes from our room service menu is no problem for you 
• If you have already gained professional experience in Switzerland, this is an advantage 

Additional Information

Your GRAND Advantages: 

• You benefit from worldwide Friends & Family rates 

• You can use our wellness and fitness area free of charge in your free time 

• You receive a discount on all treatments 

• An exciting employee activity programme awaits you during your free time 

• We support you with further training, seminars and much more 

• A varied daily routine awaits you in our diverse house 

• We assist you in finding accommodation