SEASONAL POSITION SERVICE (A) | June - September 2026 | 80 - 100 % | Hotel Restaurant Kaiserstuhl

Key information

  • Publication date:14 January 2026
  • Workload:80 – 100%
  • Place of work:Bürglen OW

Job summary

Join our innovative team at Bithawk, a top-rated Swiss employer. Enjoy a hybrid work environment with opportunities for professional growth.

Tasks

  • Receive and classify customer issues and requests effectively.
  • Conduct initial analysis and troubleshooting in 1st-Level support.
  • Manage user accounts and maintain documentation accurately.

Skills

  • You should have completed IT training or have relevant support experience.
  • Strong knowledge of Microsoft Client environment is essential.
  • Fluent in French and German with excellent customer service skills.

Is this helpful?

Your RoleQualified acceptance and classification of disruptions and inquiries from our customersConducting initial analyses and troubleshooting in the 1st-level area (Client, Server & M365 Services)User managementQualified dispatching of disruptions and inquiriesMaintenance and creation of documentationWhat you bringCompleted IT training or professional experience in IT Service Desk and/or SupportExperience in the Microsoft Client environmentGood knowledge of the Office product rangeStrong customer and service orientationVery good French and German skillsEnjoyment in communication with customers and colleaguesResilient, independent and reliable working styleWe rely on modern technologies, home office (hybrid work) and a strong team spirit. With us, you can develop professionally and actively shape the future of the digital workplace! We belong to the best! Our employees make the difference: For 6 years, we have been among the top 3 companies with 100 to 250 employees in the Swiss Employer Award – thanks to strong team spirit, true commitment and genuine appreciation!Exciting benefits and culture events: Look forward to attractive additional benefits and regular team and company events that promote our strong corporate culture.Curious?Then we look forward to your application! Send us your complete documents in PDF format to bewerbungen@bithawk.ch>>> Applications from recruitment agencies will not be considered for this position. <<<

About the company

Sinnvoll Dienstleistungen GmbH

Bürglen OW

See company profile
Catering / Hotel
101 - 250 employees
17 jobs
https://www.sinnvollgastro.ch/

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