Customer Advisor Technical Support Telecommunications (80-100%) - Inbound

About the job

Your Tasks

• Receiving and processing incoming customer enquiries
• Customer-oriented advice on products and services
• Handling administrative matters and billing enquiries
• Identifying sales opportunities as well as active up- and cross-selling
• Receiving and handling faults in 1st-level support
• Careful documentation and recording of customer conversations

Your Profile

• Initial professional experience in customer service, sales or technical support is an advantage
• Enjoyment of customer contact and strong communication skills
• Very good German language skills in spoken and written form as well as good understanding of Swiss German (mandatory)
• Good PC and advanced IT user skills
• Technical understanding and interest in telecommunications
• Sales and advisory affinity
• Finesse in dealing with demanding customer situations
• Reliable, flexible and team-oriented working style
• Quick comprehension and high willingness to learn

What Awaits You

• Intensive, paid training for 5 weeks with full salary
• Varied activity in the field of telecommunications
• Collegial and motivated team
• Permanent employment
• Attractive development and further training opportunities
• Modern working environment

Framework Conditions

• Workload: 80–100 %
• Location: Tägerwilen
• Working hours: Mon – Sun/Public holidays: 07:00 – 24:00
• 100% availability is required during the 7-week training phase
• Start date: Monday, 19.10.2026 at 09:00

Are you interested? Then contact Linda Huber today – Telephone: 044 931 40 82 or via e-mail ( huber@workmanagement.ch ). I will be happy to provide you with further details.#Züri

Your Contact Person

Linda Huber

Telephone: 044 931 40 82