2 days ago
Clerk or Specialist Contributions 80 - 100% (m/f/d)
- Publication date:22 November 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Herisau
Job summary
Join our team as a personal advisor in social insurance! Enjoy a supportive work environment with great benefits.
Tasks
- Manage a personal customer portfolio independently.
- Assist clients with insurance-related questions and contributions.
- Support the team with complex cases and quality assurance.
Skills
- Experience in social insurance or customer service preferred.
- Strong communication and advisory skills are essential.
- Ability to handle complex inquiries and maintain quality.
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About the job
Would you like to take on a responsible and meaningful task? As a competent service provider for social insurances, we are the personal and reliable partner in special life situations.
To strengthen our team, we are looking immediately or by arrangement for an open-minded and committed personality as
Varied and challenging activity
In your role, you independently manage a personal customer portfolio and are responsible for collecting contributions from self-employed persons, non-employed persons, and employers. In addition, you advise customers on questions regarding insurance coverage.
With existing skills as well as the desire to further develop them, you could take on the following tasks in a specialist role: You support the team with complex issues and special cases, strengthen quality assurance, handle compensation cases, plan employer controls, and take on a central liaison function between the team and team management.
Ideally, you bring
What we offer
We promote health management and strengthen team cohesion with regular employee events. Flexible work models with home office options, modern infrastructure, as well as targeted measures for personal and professional development complete our offer.