Customer Advisor

About the job

Customer Advisor

What can you expect?

• Identifying and exploiting customer potential through comprehensive advice and support of customers in the basic products of the product ranges "Saving, Paying, Investing and Provision"
• Co-responsibility for ensuring front office operations at both locations in Dornach (handling the cash counter, refilling ATMs, ordering money, etc.)
• Co-responsibility for a flawless process and order in the entire customer zone
• Identifying needs and referring customers to the responsible specialist advisors
• Active expansion of the existing customer portfolio through targeted acquisition of new customers and their long-term care within the own customer base
• Participation in target group-specific market development measures such as contact campaigns, events and representative tasks
• Contemporary, modern and attractive employment conditions

What do you bring with you?

• Completed banking training or equivalent education with experience in banking or the financial sector is an advantage
• Strong enjoyment of customer contact with high service orientation and good communication skills
• Enthusiastic and sales-oriented personality with a winning demeanour
• Ability to keep an overview even in hectic situations
• Independent, precise and responsible as well as structured working style with quick comprehension
• Great flexibility, team spirit and willingness to learn new things
• Experienced in handling digital media

We foster a family-like environment

The cooperative values are our cornerstones: Together. For each other. They shape our collaboration and our interaction with one another. The informal "du" culture creates personal closeness and equality across all levels of function.

We enable the purchase of additional holiday weeks

Our employees can purchase up to two additional holiday weeks per year in addition to the regular holiday days.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal training offer as well as a cost contribution for external further education.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages with banking products, various shopping discounts with third parties as well as above-average pension provision.

Do you have questions?

For content-related questions about the position:

Umut Demir
Team Leader Customer Advisory
061 706 86 81
umut.demir5@raiffeisen.ch

For questions about the application process:

Claudia Bär
Assistant to Bank Management
061 706 86 82
claudia.baer@raiffeisen.ch

We look forward to your online application

About us