Zürich/Kloten
Employee Counsellor (30-50%, all genders)
- 18 July 2026
- 30 – 50%
- Permanent position
- Zürich/Kloten
Job summary
Join SWISS to support employees in aviation and ground roles. Enjoy a collaborative and responsible work environment!
Tasks
- Provide confidential psychosocial counseling to staff facing challenges.
- Assist in managing stress, conflicts, and personal crises effectively.
- Collaborate with HR and other teams on health and prevention initiatives.
Skills
- Master's in Psychology or related field with counseling experience.
- Strong empathy and communication skills are essential.
- Fluency in German and English is required.
Is this helpful?
About the job
We support employees who work either on the ground or as flying personnel. Do you have a passion for the counselling context and the mental health of employees? Do you value close teamwork combined with independent work?
Start date: 1 August 2026 or by arrangement
You can apply in German or English.
We support employees who work either on the ground or as flying personnel. Do you have a passion for the counselling context and the mental health of employees? Do you value close teamwork combined with independent work?
Start date: 1 August 2026 or by arrangement
You can apply in German or English.
Responsibilities
- Confidential psychosocial counselling of employees facing professional and personal challenges
- Support in situations such as stress, conflicts, personal crises, addiction issues, exhaustion or psychological burdens
- Accompanying employees and managers in challenging workplace situations
- Conducting mediation and conflict discussions
- Advising on topics such as bullying, discrimination and sexual harassment
- Close cooperation with HR, Medical Services, Case Management and other internal specialist departments
- Participation in prevention and health promotion measures
- Documentation and ensuring professional counselling standards
Inspiring environment
Become part of SWISS
Our shared goal is to make every customer’s flight a genuine flying experience. To achieve this, we go the extra mile – always, at every step of the process, worldwide. Become part of our fascinating world, where a job becomes a lifelong adventure.
Benefits
Attractive pension scheme, discounted parking or public transport, corporate health management, travel discounts, location-independent work (e.g. home office), flexible working hours, part-time models, diversity programmes, paid maternity and paternity leave
Requirements
- Completed university degree in psychology, health psychology, social work or comparable qualification
- Further training in counselling, coaching, psychotherapy or mediation
- Several years of professional experience in psychosocial counselling or in the Employee Assistance environment
- High counselling competence as well as pronounced empathy and communication skills
- Independent, discreet and trustworthy working style
- Experience in the aviation industry is an advantage
- Very good German and English skills
For further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Contact
Company
About Swiss International Air Lines AG
Share with your Social Media Account
Click on one of the following icons:
To copy the link, click the following icon:
employee_referral_text
employee_referral_text_icons
