Customer Service Employee Student 10% (m/f/d)

Fribourg

Key information

Publication date:23 September 2025
Workload:10%
Place of work:Fribourg

Job summary

Join Manor in Fribourg as a part-time Customer Service Associate! Enjoy a dynamic work environment with great team spirit.

Tasks

Act as a link between the hotline and helpdesk for smooth communication.
Ensure seamless information flow within the department and logistics.
Coordinate merchandise management for daily operations efficiently.

Skills

Preferably have a background in commercial or logistics training.
Strong organizational skills and planning abilities are essential.
Proficiency in Office applications and a positive, polished demeanor.

Is this helpful?

Fribourg | Part-time 10% | Unlimited duration | 01.10.2025 |

Customer Service Employee Student 10% (m/f/d)

LES PETITS BONHEURS - this is the promise on which we base our service. With the values of team spirit, agility, and customer focus that characterize our work, we make Manor the number 1 omnichannel department store for everyday life. Do you feel comfortable in a dynamic environment and want to contribute with your strengths? In that case, you are in the right place.

To strengthen our team in the Administration area, we are looking from 01.10.2025, for an unlimited duration, at the Fribourg site, for a *motivated* and *committed* person as a Customer Service Employee Student, 10%.

Your responsibilities
- You act as a link for communication between the hotline and the helpdesk.
- You ensure a seamless flow of information within the department store and logistics.
- You coordinate merchandise management for daily activities.
- You are actively responsible for training employees during the introduction of new processes and programs or changes to them.
- You are responsible for the active development of the benchmark and are in regular contact with other sites.
- You are responsible for compliance and quality assurance of processes and procedures according to guidelines.

Your profile
- You preferably have completed basic training in the commercial or logistics field or in retail.
- You already have professional experience in an equivalent activity.
- You have good work organization and a keen sense of structure and planning.
- You convince with your analytical mind and your ability to quickly understand things, especially in the digital environment.
- You can work flexibly, initiative- and process-oriented.
- You are very familiar with all common Office applications.
- You are a perfectionist and enjoy taking on challenges.
- You convince with your positive energy and neat appearance.

Manor SA, whose headquarters are located in Basel, is the market leader in the Swiss department store sector with a market share of about 60%. In total, the company employs around 6,800 people and trains about 200 apprentices per year. Manor SA operates 65 department stores, 25 Manor Food markets, and 23 Manora restaurants as well as 3 distribution centers.