Apprenticeship as ICT Specialist EFZ
Key information
- Publication date:01 August 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
The ZHdK is a top art university in Europe with a vibrant community. It offers diverse study fields and opportunities for personal growth.
Tasks
- Support users at the IT service desk and hotline effectively.
- Install hardware and software while managing configurations.
- Maintain and troubleshoot client hardware and public workstations.
Skills
- Interest in IT and structured, independent work approach required.
- Patience and enthusiasm for solving complex challenges.
- Good knowledge of German and English is essential.
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The ZHdK is one of the largest and most diverse art schools in Europe, with around 2100 bachelor's and master's students. The fields of study and research include Art Education, Design, Film, Fine Arts, Music, Dance, Theater, and Transdisciplinarity. Located in the heart of Zurich, the ZHdK is a dynamic place where passionate people from over 75 countries work, study, teach, research, and continue their education. The university has numerous exhibition and performance venues where students' project work is publicly displayed.
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The Information Technology Center (ITZ) is a central service provider of the Zurich University of the Arts and is responsible for the entire IT infrastructure. Members of the ZHdK are supported in the use of IT resources and can access various services such as: Support for problems with hardware or software, guides and training related to IT, loan options for IT devices, operation of IT basic services and infrastructure, assistance in planning and executing IT projects, new development or expansion of existing applications.
In summer 2026 there is a
Apprenticeship as ICT Specialist EFZ
to be awarded.
During the 3-year apprenticeship, you will receive comprehensive and diverse training as an ICT specialist and will act as a contact person between installation and support. You will learn to take on the following tasks:
- Support at the IT service desk and hotline
- Expansion of device configurations
- Installation of hardware and software
- Care, maintenance, and troubleshooting of client hardware and public computer workstations
Requirements
- Theoretical and practical interest in computer science
- Structured, independent working style
- Patience and perseverance
- Enjoy solving complex problems
- Team ability
- Good German and English skills
- Secondary school diploma A/B
- Team ability
We offer
- Modern IT infrastructure
- Interesting challenge
- Diverse range of tasks
- Opportunity to work independently
- Collegial, helpful team
Please send your complete application documents, including a cover letter, CV, trial reports, and ICT Multicheck results, by 31.08.2025 via the link "Apply online now" at the end of this advertisement. Please note that we only consider online applications for this position.