Sales Coordinator / Sales Manager (m/f/d)

About the job

HUUS BÄREN 1602
Our charming 3-star superior hotel with 18 rooms offers a cosy atmosphere where our guests feel at home. The BÄRENSTOBE, our fine-dining restaurant (45 seats), as well as the TAVERNE (35 seats) and the Lehnerstobe (45 seats) for events invite you to culinary delights and special occasions.

HUUS LÖWEN 1878
In this elegant 4-star hotel with 24 rooms, we pamper our guests with traditional Swiss cuisine in the LÖWENSTOBE (50 seats) and create unforgettable experiences in the Löwensaal for events. The spacious outdoor area offers space for up to 80 guests and provides a perfect setting to enjoy.

HUUS QUELL
In 2025, we opened our luxurious 5-star superior hotel HUUS QUELL with 30 rooms and suites. Since then, our guests have enjoyed not only the unique RESTAURANT QUELL with a sharing concept but also an impressive wellness and treatment area in the QUELL SPA over 2,200 m² as well as the stylish BOTANICUM BAR

• Supporting the sales team in looking after existing customers and business partners
• Active acquisition of new customers in the national and international market
• Maintaining and expanding long-term customer and partner relationships
• Processing customer enquiries, quotations and individual sales requests
• Preparation and follow-up of customer appointments, meetings, presentations and sales calls
• Supporting the planning and implementation of sales activities and sales campaigns
• Creating and preparing sales presentations, offers and sales documents
• Maintaining customer data and activities in the CRM and PMS systems
• Regular contact with customers and partners via email, telephone and personal meetings
• Supporting the organisation and execution of site inspections, fam trips and customer visits
• Participation in trade fairs, roadshows, sales calls and other national and international sales activities
• Supporting the care of sales partners such as travel agencies, tour operators, concierge services and other B2B partners
• Identifying new customer and market potentials as well as supporting the development of new sales approaches
• Close cooperation with the sales team and internal departments to ensure professional customer care
• Regular reporting of sales activities and maintenance of relevant sales figures

• Depending on experience: Independent care and development of defined customers, markets or sales partners – depending on experience and area of responsibility

• Taking responsibility for selected sales projects and sales activities

• Active participation in the development and implementation of sales strategies and business development measures

• Completed training or studies in hospitality, tourism, sales, marketing or business administration is an advantage
• Professional experience in sales, hospitality, tourism or customer-oriented environment
• Enjoyment of sales, customer acquisition and building long-term business relationships
• Communicative, open and committed personality with high initiative and professional appearance
• Independent, structured and reliable working style
• Very good English skills, spoken and written
• Additional language skills in French, Spanish, Arabic or Italian are particularly important
• German skills are an advantage
• Enjoyment of an international environment and dealing with people from different cultures
• Willingness to travel occasionally for business trips, sales calls, trade fairs and customer appointments
• Team player with a hands-on mentality