Horgen
IT Service Management Specialist EMEA (all)
- 07 July 2026
- 100%
- Horgen
Job summary
Join TeamOetiker, a leading provider of high-end connection solutions. Enjoy a collaborative work environment with over 2,000 colleagues across 32 countries.
Tasks
- Provide first-level support and handle daily service requests.
- Organize server rooms and manage IT equipment on-site.
- Assist with cybersecurity tasks like patching and malware incidents.
Skills
- Completed IT training or equivalent experience is required.
- Strong knowledge of IT infrastructure and networks is essential.
- Fluency in German and English is a must.
Is this helpful?
About the job
Being part of ‘TeamOetiker’ means working with over 2,000 people in 32 countries and at 13 production sites. We are the leading provider of high-end connection solutions for automotive and industrial applications. Our clamps, clips, rings, bands, and quick connectors can be found on practically every vehicle in the world and in millions of household appliances. We are a Swiss family business with a long-term perspective and a focus on sustainable business success.
Does this sound like a place where you would like to work? Then get in touch with us!
Work predominantly on-site in Horgen
- First-level support
- Processing daily service requests via the ticket system
- Forwarding complex requests to second-level support
Second-level support - Maintenance and organisation of server rooms and IT equipment storage on-site
- Procurement and setup of IT hardware such as laptops, desktops, and printers.
- Support and maintenance of local conference room equipment
- Coordination of third-party providers for on-site support
Remote Eyes & Hands for global IT teams: - Support with cybersecurity tasks such as patching and malware incidents
- Participation in enterprise architecture through the definition of standards.
- Troubleshooting local servers and networks (WLAN/LAN/WAN
- Completed IT training or comparable experience
- Enjoyment & experience in IT support (1st and 2nd level)
- Good knowledge of IT infrastructure, networks, and cybersecurity
- High service orientation and diplomatic
- Very good German and English skills
Join us to move forward.
For more than 75 years, Oetiker has been a leading manufacturer of high-end connection solutions for OEMs worldwide. As an employer, we offer our employees attractive international challenges and many development opportunities. Diversity and high-quality standards are the cornerstones of our corporate culture. This is how we connect today’s visions with tomorrow’s technology.
#besteArbeitgeberinTopTen#GreatPlaceToWork#2026
