Hostess 100% (m/f/i)

New York

Key information

Publication date:10 October 2025
Workload:100%
Place of work:New York

Job summary

Discover the iconic Bürgenstock Resort Lake Lucerne, established in 1873. Join a vibrant team in a stunning environment with great benefits.

Tasks

Greet and seat guests with warmth and professionalism.
Manage and coordinate reservations efficiently.
Support the service team in daily operations seamlessly.

Skills

Experience in a similar hospitality role is essential.
Strong communication skills in German and English.
Ability to work flexibly and stay organized under pressure.

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An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that continues to impress and move to this day. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these establishments knows how to create a unique atmosphere. Ten restaurants, bars & lounges showcase culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from around the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for a:

Hostess 100% (m/f/i)

As a hostess, you are the first point of contact for our guests and contribute significantly to a successful restaurant experience. Your tasks include:

Friendly welcoming and seating of our guests
Receiving, coordinating, and processing reservations
Supporting the service team in daily operations
Competent advising of our guests regarding our offerings

With your charming demeanor and organizational talents, you ensure that our guests feel welcome from the very first moment.

You are interested in top-level gastronomy and have a keen sense for food and beverages. You have already gained experience in a similar position. It brings you joy, through your open nature, to approach and communicate with our international guests. You benefit from your knowledge of German and English, as well as any additional foreign languages. Your well-groomed appearance distinguishes you just as much as your clean and organized working style. Your profile is rounded off by your resilience and flexibility.

You can expect a varied activity in a great team with many benefits, such as the staff house with a fitness studio, TV lounge, billiard room, and library. You receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports equipment, and insurance. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you get access to the Beekeeper employee app, benefit from interesting training opportunities and internal advancement possibilities, and much more. If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied role with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents with a cover letter, references, and photo.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»