Clerk Medical Services
- 16 October 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Bern
About the job
80-100
Your Tasks
- You check and clarify the obligation to provide benefits according to insurance regulations (KVG and VVG) in the area of medical services
- The examination and billing of outpatient invoices as well as complaints about invoices are also part of your duties
- You take over the examination of outpatient applications for cost approval
- You create correspondence based on templates as well as independently
- You are the contact person for complex enquiries from insured persons and service providers
Your Profile
- You have completed basic training in the medical field (e.g. MPA) or have supplemented commercial training with basic medical knowledge
- You work very efficiently, accurately, responsibly and like to take on responsibility
- You enjoy customer contact and place great value on friendly, professional and solution-oriented communication
- Your networked thinking enables you to independently handle complex issues
- You communicate confidently in German both orally and in writing
Find out more about Visana from the perspective of our employees here
Contact
Laura Sommer
HR Recruiting Partner
031 357 95 78
Claudia Sesé
Team Leader Services
031 357 82 64
About Us
At Visana, we shape the future of insurance – putting people at the centre. Do you want to make a difference? Then you are in the right place with us! Visana is a leading Swiss all-sector insurer with 922,149 private and 16,330 corporate customers, headquartered in Bern. We accompany our customers in the most diverse life situations – from health and provision to housing and mobility, right through to individual solutions for companies. Take the next step in your career now – our team is looking forward to welcoming you too!