Front Office Employee (m/f/d)

About the job

We are looking for YOU to strengthen our service team!

As a leading technology company, Hoval has been inspiring for decades with pioneering system solutions for heating and air conditioning technology. With us, you make a difference. With your commitment, your knowledge and your personality, you help to provide our customers with the best possible service every day and actively shape our success story.

Your main tasks:

• You are in contact with our customers and partners by phone and email
• You actively help to organise the daily schedule and ensure a smooth process in day-to-day business
• You also take on administrative tasks

• Varied and responsible tasks in a collegial and helpful team
• Successful family business with a first-name culture
• Attractive employment conditions
• Workplace: Feldmeilen

• Excellent communication skills, both spoken and written, in German; additional languages are an advantage
• Experience as a call centre agent (outbound/inbound, front office, etc.) is an advantage
• Experience in complaint management
• Very resilient, even in hectic situations
• Basic training in commercial fields or equivalent experience
• SAP knowledge is an advantage