Employee Services (m/f/d)

About the job

Employee Services (m/f/d)

What can you expect?

• Management of existing customer bases: changes to master data, management of physical and electronic documents, dissolution of customer bases
• Receiving calls with a focus on needs evaluation and correct forwarding
• Processing customer payment orders: domestic/international payments, internal bank payments, cheques, bills of exchange and carrying out necessary error investigations. Processing of interbank payments
• Management of internal bank accounts (general ledgers and settlement accounts)
• Posting of creditor and debtor invoices
• Management of various payment systems
• Supporting employees with questions about payment transactions/systems
• Complete card management including ordering, maintenance and support of employees

What do you bring with you?

• Completed banking training advantageous or equivalent
• Strong quality and responsibility awareness with a structured, precise way of working
• Enjoyment of process-oriented tasks
• High willingness to learn and develop combined with good team and communication skills
• Microsoft Office skills

We foster a family-like environment

Cooperative values are our cornerstones: Together. For each other. They shape our collaboration and our interactions. The informal "du" culture creates personal closeness and equality across all functional levels.

We live diversity and equal opportunities

We promote the different perspectives, experiences and skills in our teams. Because this diversity makes us special and contributes decisively to our success.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal education offer as well as a cost contribution for external further training.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages with banking products, various shopping discounts with third parties as well as an above-average pension provision.

Do you have questions?

For content-related questions about the position:

Tobias Roth
Member of the Bank Management
+41 (62) 2858803

For questions about the application process:

Manuela Marquez
HR Manager
+41 (62) 2858821

We look forward to your online application

About us