Front Office Manager (m/f/d)

About the job

We are Revo Hospitality Group!

Your future field of responsibility

• Professional and disciplinary management of the front office team including duty planning, training, and staff development
• Active presence in daily operations with a warm welcome and professional guest service
• Coordination of all processes in the guest area in close cooperation with housekeeping, technical services, and reservations
• Responsibility for cash management, billing, accounts receivable management, and compliance with legal requirements
• Optimisation of reception processes to increase guest satisfaction, efficiency, and profitability
• Establishment of a professional flow of information as the central contact person for guests, team, and colleagues
• Conducting training and onboarding of new employees to strengthen the team
• Analysis of guest feedback for continuous improvement of the service offering
• Solution-oriented complaint management with sensitivity and focus on the essentials

Your profile

• Completed training in hospitality and comparable professional experience in the front office area, e.g. as Assistant Front Office Manager
• Strong organisational talent with the ability to keep an overview even in dynamic situations
• Confident handling of MS Office and common hotel management systems, ideally Fidelio or Opera
• High level of resilience, flexibility, and teamwork in a fast-paced work environment
• Very good German and English skills, both spoken and written, for professional communication with guests and employees

Your benefits

Celebrate. We give you an extra day off in the month of your birthday.
Relaxation. Your holiday entitlement starts with 25 days and grows with your length of service – because those who give a lot should also receive a lot.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Contract. You receive a permanent contract from the start – for maximum security and planning reliability.
Salary. Remuneration is based on the collective agreement of the Bavarian hotel and catering industry.
Growth. In our in-house academy, you continuously develop professionally and personally.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners.

Additionally, you have access to further benefits from the hotel brand "Accor".

We look forward to receiving your application!
The easiest way to apply is via the "Apply Now!" button.

Your contact