Tempobrain AG
Zürich
Customer Advisor 1st Level 100% in Zurich
- 28 September 2026
- 100%
- Permanent position
- German (Native language)
- Zürich
About the job
Our client offers its customers customised products and services centred around cashless payments. Do you have a strong customer focus, love interacting with people, have an eye for detail, and speak all national languages German, French, and Italian fluently? Then you are the reinforcement in our client’s service team asCustomer Advisor 1st Level 100% (all genders)
and shine through perfect customer feedback.
Your Responsibilities
- Telephone advice to customers (worldwide)
- Inquiries regarding debit and credit card blocks and various transaction clarifications
- Card blocks, card replacements, and initiation of damage mitigation measures
- Analyse suspected fraud cases
Your Profile
- Completed commercial or equivalent training
- Experience in telephone customer contact and shift work is an advantage
- Flawless German and French skills; English and Italian skills are an advantage
- Good MS Office skills
- Motivated, authentic, and customer-oriented personality
- Entry into the financial sector
- Development opportunities and attractive remuneration
- Home office and various benefits
- Flat hierarchies and uncomplicated culture
- Workplace in a central location
Have we piqued your interest? Then we look forward to receiving your meaningful online application. If you have any questions, Cristiano Fraga is very happy to assist you at +41 76 301 44 73 or cristiano.fraga@tempobrain.ch.
