Customer Service Employee 50% (m/f/d)

Manor AG

Geneve

Key information

Publication date:06 September 2025
Workload:50%
Place of work:Geneve

Job summary

Join Manor SA as a 50% customer service collaborator in Genève! Experience the lively Christmas season with us!

Tasks

Act as a link between the hotline and helpdesk.
Ensure seamless information flow within the department.
Coordinate daily merchandise management activities.

Skills

Preferably completed training in commercial or logistics fields.
Strong organizational and planning skills required.
Excellent knowledge of all common Office applications.

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Geneva | Part-time 50% | Fixed term | from 24.11.2025 to 31.12.2025 |

Customer Service Employee 50% (m/f/d)

Christmas at Manor. In retail, the Christmas months are a lively and unique period. Would you like to experience this special atmosphere and be part of our team? Then we look forward to receiving your application!

To strengthen our team in the Administration sector, we are looking for the period before Christmas starting from 24.11.2025, for a limited duration until 31.12.2025, at the Geneva site, for a motivated and committed employee as a Customer Service Employee, 50%.

Your responsibilities
- You act as a link for communication between the hotline and the helpdesk.
- You ensure a seamless flow of information within the department store and logistics.
- You coordinate the management of goods for daily activities.
- You are actively responsible for training employees during the introduction of new processes and programs or changes to them.
- You are responsible for the active development of the benchmark and are in regular contact with other sites.
- You are responsible for compliance and quality assurance of processes and procedures according to guidelines.

Your profile
- You have preferably completed basic training in the commercial or logistics field or in retail.
- You already have professional experience in an equivalent activity.
- You have good work organization and a keen sense of structure and planning.
- You convince with your analytical mind and your ability to quickly understand things, especially in the digital environment.
- You can work flexibly, initiative- and process-oriented.
- You are very familiar with all common Office applications.
- You are a perfectionist and enjoy taking on challenges.
- You convince with your positive energy and neat appearance.

Manor SA, whose headquarters are located in Basel, is the market leader in the Swiss department store sector with a market share of around 60%. In total, the company employs around 6,800 people and trains around 200 apprentices per year. Manor SA operates 65 department stores, 25 Manor Food markets, and 23 Manora restaurants as well as 3 distribution centers.