Dispatcher Import/Export European Land Transport 100%

About the job

Working at FIEGE means being part of a strong team.

With around 460 employees at 6 locations in Switzerland, we are part of the international FIEGE Group, combining global strength with the values of a family business.

Our success is based on strong, long-term relationships – with our employees, customers and partners. That is why we create a working environment characterised by trust, respect and appreciation. We promote team spirit, initiative and the opportunity to take responsibility.

Because we are convinced: the best solutions arise where people enjoy working together and growing together.

To strengthen our team in Münchenstein we are looking for an engaged and service-oriented personality immediately or by arrangement as

Dispatcher Import/Export European Land Transport 100%

The tasks

In this versatile role, you are responsible for the efficient planning, control and monitoring of international transports and contribute significantly to ensuring a smooth flow of goods.

• Independent scheduling and operational handling of international import and export shipments in European land transport
• Planning, control and monitoring of transport orders in compliance with quality, deadline and cost requirements
• Organisation and coordination of all partners involved in the transport process, such as transport companies, customs offices and customers
• Optimisation of routes and transport processes to ensure economical utilisation
• Procurement and deployment planning of transport service providers and driving personnel
• Preparation of transport, customs and shipping documents
• Support and advice for existing and key customers
• Professional handling of customer concerns and complaints as well as initiation of sustainable improvement measures
• Carrying out calculations, analyses and evaluations
• Control and invoicing of customer and supplier accounts
• Assumption of general administrative and organisational tasks

The profile

• Completed training as a freight forwarding clerk, international freight forwarding logistics clerk or comparable training
• Several years of professional experience in the scheduling of international import and export traffic, ideally with a focus on Switzerland and Europe
• Experience in GDP transports is an advantage
• Good knowledge of customs and transport processes in cross-border goods traffic
• Strong negotiation and organisational skills as well as economic thinking
• High customer and service orientation as well as communication skills
• Independent, structured and solution-oriented working style
• Resilient and flexible personality with a pronounced hands-on mentality
• Very good German skills in spoken and written form as well as good English skills; further foreign languages are an advantage
• Confident handling of common IT applications and scheduling systems

Our offer

• A responsible and varied activity with great scope for design
• A dynamic international working environment with short decision-making paths
• Individual training and development opportunities
• A well-coordinated team with an open and collegial corporate culture
• A secure workplace in a successful family business
• Attractive employment conditions and modern work equipment
• Enjoyment at work and shared success in the team

Contact:

For further information, Olivera Pavlovic, HR Business Partner, is available at

061 337 43 50.