Head of Hospitality Management

About the job

Wil

1 February 2027 or by arrangement

Your tasks

• You lead the Hospitality Management department at the Wil and St. Gallen locations both professionally and personally. This includes the cleaning and specialised cleaning teams, patient hospitality, and textile management.
• The operational organisation and economic control of the services are your responsibility. Quality, sustainability, and customer satisfaction are at the centre of this.
• You ensure compliance with hygiene, safety, and quality standards and continuously develop them further.
• With new ideas and targeted improvements, you actively shape the further development of the department.
• You promote your employees, strengthen their skills, and create prospects for their professional development.
• Together with your teams, you define and achieve clear goals. You ensure transparent communication and constructive collaboration.
• You develop future-oriented concepts and services and take responsibility in strategic projects.
• Optimising processes and close cooperation with other departments are also part of your responsibilities.

Your profile

• You have a university of applied sciences degree in Facility Management with a focus on Hospitality Management or training as a Facility Management HF operations manager combined with relevant professional experience.
• Your several years of leadership and management experience distinguish you, and as an empathetic leader, you convince with pronounced leadership skills and a strong customer orientation.
• Experience in the Swiss healthcare system is an advantage, especially in the psychiatric environment.
• You bring knowledge in reporting and controlling as well as experience in project management.
• You think entrepreneurially, act solution-oriented, and are enthusiastic about quality, innovation, and sustainable developments.

Your salary

Your contacts

Ronald Gangfuss

Head of Operations and Procurement

+41 58 178 11 28

ronald.gangfuss@psychiatrie-sg.ch

Nelly Howald

HR Business Partner

+41 58 178 11 22

nelly.howald@psychiatrie-sg.ch

About us

With around 1,400 employees, we ensure accessible, personal, and effective psychiatric treatments and care for adults at our nine company locations in the cantons of St. Gallen and Appenzell Ausserrhoden as well as in the Principality of Liechtenstein.

Application process

Apply online

We are digital and committed to sustainability, so we look forward to receiving your online application via our homepage.

As soon as your application has been received online, you will receive a confirmation of receipt by e-mail. We look forward to getting to know you through your dossier and will check whether your qualifications, skills, and personality fit the advertised position and Psychiatrie St.Gallen. We will then get back to you.

In a personal interview, we get to know each other and you learn more about Psychiatrie St.Gallen, the advertised position, and the challenges.

In the second round, we would like to get an even better picture of you and find out together whether we are a good match. You will also have the opportunity to meet your future team.

You will receive a telephone offer from us if we decide in your favour after the second interview and will be asked whether you are still convinced by us. If we agree, we will prepare your contract.

In the following days, we will send you the contract in duplicate by post. Along with the contract, you will receive relevant information about your employment.

Between accepting the position and your first day at work, you as a new employee can already access relevant internal information. This allows you to form a detailed picture of the company and prepare for the job.

On the first day, you will be onboarded in your new team and with other colleagues. You will set up your new workplace and get an overview of your upcoming tasks. You will also receive your individual induction plan, which will help you find your way around quickly.