Employee in the Info + Service Center (m/f/d) 80%

Publication date:07 October 2025
Workload:80%
Place of work:Zurich

Job summary

Join ETH Zürich as a part-time Info + Service Center staff member. This role offers a collaborative work environment with growth opportunities.

Tasks

Serve as the main contact point at the public counter.
Manage administrative tasks in building management.
Assist with key handling and report infrastructure issues.

Skills

Commercial training or comparable education is required.
Strong organizational skills and technical understanding.
Fluent in German and good English communication.

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About the job

Employee in the Info + Service Center (m/f/d)

80%, Zurich, permanent

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In the Facility Services Department of ETH Zurich, we create the optimal conditions for teaching, research, and technology transfer. We maintain the buildings and ensure the energy and media supply as well as the technical and infrastructural building management of all buildings and rooms used by ETH Zurich.

To strengthen our team, we are looking for an employee in the Info + Service Center (80%) starting March 1, 2026, or by agreement. The working days are Monday, Wednesday, Thursday, and Friday.

Job description

In this role, you are the contact and information point at the public counter of the Info + Service Center (ISC) for the Hönggerberg site. You perform various administrative tasks within building management, from key management, care of the lost and found office, general filing to receiving fault reports of the building infrastructure. You work full days and take over the representation for your colleagues in case of staff shortages.

Profile

You have commercial or comparable training or education.
You bring several years of experience in reception / counter service.
You feel comfortable in the front office area.
You have a quick grasp, technical understanding, and good organizational skills.
You appreciate the advantages of a shared office.

You see yourself as a team player and an entrepreneurial personality who, in addition to a quick grasp, keeps a cool head even in hectic situations and has a strong service mindset to meet the demands of our customers.

Besides high social competence, you have advanced knowledge of MS Office programs. You are proficient in German both spoken and written and can communicate in English. Additional language skills are an advantage. You work independently, team- and customer-oriented.

Workplace

We offer

Your profession with impact: Become part of ETH Zurich, which not only supports your professional development but also actively contributes to positive changes in society

Working in the Vice Presidency for Infrastructure and Sustainability (VPIN) means actively shaping the future of ETH Zurich - an inspiring, international, and innovative institution. Your commitment creates the best conditions for excellence in teaching, research, knowledge transfer, and sustainability at ETH Zurich.

In an open, inspiring atmosphere, trust, reliability, and mutual respect form the foundation of our collaboration. We offer not only security but also diverse development opportunities. With us, you can expect meaningful work in an innovative and appreciative environment that you can help shape and that opens up new perspectives for you.

chevron_right Working, teaching and researching at ETH Zurich

Diversity and sustainability are important to us

In line with our values , ETH Zurich supports an inclusive culture. We promote equal opportunities, value diversity, and maintain a working and learning environment where the rights and dignity of all employees and students are respected. On our Equal Opportunity and Diversity website , you can learn how we ensure a fair and open environment where everyone can develop and thrive. Sustainability is a core value for us – we are consistently working towards a climate-neutral future.

Curious? So are we.

Does this sound like your next challenge? Then we look forward to your application! Become part of our team and actively shape the future of the IH department.

We look forward to your online application with the following documents:

Motivation letter
Curriculum vitae
Diplomas
Work certificates

Please apply exclusively via the online application portal. Applications by email or post will not be considered.

For more information about the Facility Services Department, please visit our website https://www.ethz.ch/facility-services . For inquiries, Ms. Anke Feubli, Head of IH Department, Tel. 079 235 05 13 or email ankefeubli@ethz.ch (no application documents), is happy to assist you.

For personnel placement, the ETH Zurich terms and conditions apply.

About ETH Zurich

ETH Zurich is one of the best technical-scientific universities in the world. We are known for our excellent teaching, pioneering basic research, and the direct transfer of new knowledge into society. Over 30,000 people from more than 120 countries find an environment with us that promotes independent thinking and a climate that inspires top performance. In the heart of Europe and globally networked, we develop solutions together for the global challenges of today and tomorrow.