Head of Social Services and Case Management 80 - 100%

About the job

The Bülach Hospital is growing - grow with us.

• Personnel, professional and economic management as well as further development of Social Services and Case Management
• Ensuring and further developing psychosocial counselling and support for patients and their relatives in complex social and personal situations
• Professional guidance and support in social insurance law issues as well as ensuring needs-based and sustainable follow-up solutions.
• Professional support and advice to the team on complex issues and challenging case situations
• Strategic and organisational further development of the area including processes and key figures
• Establishment and implementation of an interprofessional, early-starting discharge management, from hospital admission to secured follow-up care.
• Active shaping and further development of interfaces with clinics, nursing, medical staff and capacity management
• Maintenance and expansion of the network with general practitioners, Spitex, nursing institutions, rehabilitation clinics, authorities and cost bearers
• Development and establishment of cooperations and cross-sector care pathways
• Driving digitalisation and introduction of suitable digital solutions for referral, case coordination and transfer

• Degree in Social Work (FH/HF), Nursing or a comparable qualification, further training in Case Management and leadership
• Several years of experience in managing a social service or case management, ideally in an acute hospital
• Extensive experience in psychosocial counselling and support of patients as well as in complex social work and social insurance law issues
• Sound knowledge of the social insurance system and the regional care landscape
• Experience in organisational development and change projects
• Strong network and interface thinking as well as negotiation skills

Jens Diele
Head of Corporate Development

The Bülach Hospital, with its 170 beds and around 1,200 employees, ensures medical care for 180,000 people in the Zurich lowlands and neighbouring regions. Each year, we treat and care for around 10,000 inpatients and over 78,000 outpatients. In total, around 1,400 babies are born at Bülach Hospital annually.