VP Bank AG
Vaduz
10 hours ago
Customer Advisor Personal Banking (m/f/d)
- 14 April 2026
- 100%
- Permanent position
- Vaduz
Job summary
Join VP Bank, a leading financial institution, to exceed client expectations. Embrace a dynamic work culture where your ideas shape the future.
Tasks
- Support and advise clients according to VP Bank standards.
- Drive active sales and cross-selling initiatives with partners.
- Manage and expand client portfolios effectively.
Skills
- Completed commercial training in banking or a related field.
- Strong communication and customer service skills.
- Proficient in MS Office and fluent in German and English.
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About the job
Are you curious and eager to seize new opportunities? Do you go the extra mile and are also an open, communicative personality with a strong customer and solution orientation? Then let's exceed the expectations of our customers together and continue writing the success story of VP Bank. With us, you will find room for bold ideas and the opportunity to actively shape the future.
Your challenge
- Support and advice for customers from the various pools of the PFC team, in accordance with VP Bank's service standards.
- Active sales of services and implementation of the cross-selling concept within the VP Bank Group and together with external partners
- Expansion (of value creation) of the existing customer base through active support and referral management
- Ensuring all necessary due diligence checks and compliance with regulatory requirements
- Participation in customer events
- Support and deputizing within the team
- Receiving and processing inquiries, orders, and complaints
- Monitoring customer portfolios according to internal as well as regulatory requirements and guidelines
- System maintenance related to customer support (timely, complete, and meaningful entries in the CRM system and other relevant systems)
- e-banking hotline
Your profile
- Completed commercial apprenticeship in the banking sector or a comparable commercial education
- Professional experience in direct customer support and advice
- Well-groomed and confident appearance as well as good manners
- Outgoing personality and a pronounced service understanding
- Proficient use of MS Office programs
- Confident German as well as good oral and written English skills, additional foreign language is an advantage
Your contact person
You will be accompanied throughout your entire application process by
Your new working environment
Founded in 1956 in Liechtenstein, VP Bank has developed from a family-owned small bank to the third largest bank in Liechtenstein and an internationally active company.
With around 1,000 employees, we have the expertise and flexibility to offer our customers first-class solutions with a personal touch.
