Customer Advisor: Service Direct

About the job

Customer Advisor: Service Direct

80-100% ◆ Eschen ◆ w / m / d

Your role:

• You advise our customers on basic products and services in the areas of payments, savings and investments.
• Receiving and processing customer orders in payment and securities transactions are part of your daily business.
• Your responsibilities include opening customer relationships and conducting due diligence checks.
• You check creditworthiness and handle account overdrafts within your competencies.
• Administrative tasks such as maintaining customer data, implementing regulatory requirements, and processing work lists and order books complete your range of duties.

Your education and experience:

• You have a banking qualification or experience in advising basic customers.
• You have native-level German and very good English skills; additional foreign languages are an advantage.
• You have a strong IT affinity and see digitalisation as an opportunity.

Your working style:

• A winning and positive personality with convincing team spirit, healthy curiosity and a strong sense of responsibility
• Proactive thinking and acting as well as the willingness to go the extra mile

Your team:

We are proud of our excellent interpersonal atmosphere. Strong cohesion, standing up for each other and active collaboration are a matter of course in our team.

Your perspective with us:

Our team is the first point of contact for customer enquiries. And there are many: telephone and written contacts as well as those via digital media. Accordingly, the daily challenges and perspectives in the Service Direct team are diverse and exciting.

Are you in?

Below you will find more about us as an employer and Celina Kind (+423 236 99 36) from the HR team will be happy to answer your questions.

Apply online now