Service Centre Clerk (D/F) 80-100%

About the job

Hypothekarbank Lenzburg (HBL) is an innovative and agile financial service provider with a strong affinity for digitalisation and the open banking culture.

For our Customer Contact Centre, we are looking for a committed and communicative individual who enjoys customer contact. Would you like to professionally engage on behalf of our banks? Then become part of our well-coordinated team in the Service Centre and help shape the future of HBL with us.

Your Tasks

• Receiving and processing customer enquiries by telephone
• Assisting with administrative tasks in the back office
• Supporting our customers in using their account solutions
• Documenting customer concerns in our systems
• Ensuring a high level of customer satisfaction

Your Profile

• Commercial basic training, preferably in banking
• Strong communication skills and a high customer orientation
• Enjoyment of direct customer contact
• Very good German and French skills (at least level B2) are essential; additional language skills are a plus
• Reliable, team-oriented and solution-focused working style

Our Offer

• Varied and future-oriented activities in a motivated team
• Innovative and dynamic environment
• Attractive employment conditions
• Uncomplicated informal culture

Have we piqued your interest? Then apply online today – we look forward to receiving your complete application documents. 

We only accept direct applications.

Your Contact

Erolind Ramadani, Team Leader Customer Contact Centre, Tel. +41 62 885 14 17
Mark Mirdita, HR Business Partner, Tel. +41 62 885 13 60