Customer Advisor

About the job

Our customer advisors are the first point of contact for our insured clients: They know our innovative products inside and out, explain benefits clearly, and find the best solution for every enquiry. Are you passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge?

• You advise, identify insurance gaps, and accompany the insured towards optimal coverage.
• With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied.
• You infect new customers with your enthusiasm for our products.
• Complex issues? You obtain the right information from our specialist departments.
• Thanks to your sales flair, you awaken exactly the needs that match our offers.

• a completed basic education with initial professional experience in sales
• interest in health insurance – ideally experience
• training as a VBV insurance intermediary or willingness to complete this promptly
• high customer and service orientation
• flawless German skills in spoken and written form

• 40-hour week and flexible working hours
• home office options
• 25 days holiday, 30 days from age 50
• 24th & 31st December paid holidays
• 15 minutes paid breaks each morning and afternoon
• free fruit
• varied drinks and food offerings in the in-house cafeteria
• modern office premises directly at Wankdorf Bern station
• CHF 300.– rail coupon for an annual, route, general subscription (GA) or half-fare PLUS
• CHF 2,200.– Reka-Pay per year with 20% discount

KPT is one of the ten largest health insurers in Switzerland. The satisfaction of our customers is our success.