Customer Service Technician 80-100% Upper Valais

11 May 2026
80 – 100%
Permanent position
Stettlen

Job summary

Join Gilgen Door Systems AG, a leader in innovative door systems. Enjoy a dynamic work environment and opportunities for growth.

Tasks

Perform maintenance and repairs on automatic door systems.
Manage independent service planning in Oberwallis, primarily Zermatt.
Assist with installations during personnel shortages and on-call duties.

Skills

Completed technical education in automation, electrical, or mechanics.
Strong interest in technical solutions and customer service experience.
Good German skills and flexibility for various work assignments.

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About the job

Countless long-standing customers appreciate our customer service for its rapid readiness and flexibility. This makes us – alongside our innovative door and gate systems – the market leader in Switzerland and a worldwide success company.

Become part of our team as

Customer Service Technician 80-100% Upper Valais

in the Upper Valais region, Zermatt

📍 Area of operation: Preferably Zermatt

Are you looking for an independent and varied role with intensive customer contact?
Then you are exactly right with us. In this exciting position, you will not only expand your technical skills but also have the opportunity to develop further. Our internal Gilgen Academy offers you a thorough introduction to our products as well as continuous training and further education.

Your area of responsibility

As a customer service technician, you carry out maintenance, repair, and renovation work on automatic door and gate systems
You are responsible for independent deployment planning in the Upper Valais region, preferably Zermatt
In case of personnel shortages, you assist with installation assignments
You will also take on on-call duties with high personal responsibility and resilience

Your profile

You have completed a vocational training (e.g. automation, electrical, mechanical, vehicle, agricultural machinery, or industrial mechanics), are enthusiastic about technical contexts, and are willing to learn new things
You have an interest or experience in service and customer care
Your residence is in Upper Valais, ideally in the Mattertal / Zermatt region
You hold a category B driving licence
You have very good German language skills
An independent, reliable, and conscientious working style, as well as high flexibility and willingness to work in different regions, are no problem for you

We offer you

a modern industrial company with flexible working models and a partnership culture, your own company vehicle, job-related training, and development prospects with our Gilgen Academy.

Gilgen Door Systems AG | 3066 Stettlen | www.gilgendoorsystems.com

Interested? Then we look forward to your online application.
For further information, please contact Daniel Bleuer, HR Business Partner, +41 31 734 41 11 and David Streit, Team Leader Customer Service Bern South, +41 31 985 36 19.