Senior Back Office Clerk

Who are we?

CARBAGAS AG, a company of the Air Liquide Group, produces and supplies high-quality gases for industrial and medical applications among others. In parallel, the company develops and technically implements tailored gas systems. We are everywhere in your daily life and you do not see us! From the gas in your lemonade to the chip in your smartphone through the reduction of gas emissions, we contribute to our customers’ innovative development of applications.

How will you contribute and grow?

• Process management and optimization: You are responsible for managing the customer database in systems such as SAP and Salesforce, drive continuous process improvement, and develop strategies to optimize operational workflows.

• Expertise in invoicing and accounting: You strategically manage invoicing, including credit note management, and support monthly closings.

• Solving complex problems: You independently handle customer inquiries (by phone and in writing), complaints, and difficult situations, find efficient solutions, and act as the key contact person.

• Strategic collaboration: You work closely with sales teams and other departments to ensure smooth coordination and clear information flow, also supporting your teammates.

• Proactive task management: You ensure the management of the backlog and administrative tasks to guarantee a well-organized and high-performing back office.

Are you a match?

• Independence and responsibility: You can manage your workload independently, set priorities, and act proactively.

• Technical expertise: Excellent command of relevant IT systems (especially SAP and Salesforce) is essential.

• Excellent social skills: You can adapt to your interlocutors, communicate clearly, and defuse tense situations through your calmness and problem-solving skills.

• Analytical and communication strength: You are able to summarize and clearly present complex information, as well as suggest improvements based on your analysis.

• Team player mentality: You are a true team player who shares knowledge and supports colleagues.

• Language skills : You speak fluent German and have good French skills. 

Our Differences make our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.