Customer Service Clerk French (m/f/d)

11 November 2025
100%
Permanent position
Suhr

Job summary

Join Pfister, a leading furniture company bringing quality to Swiss homes. Be part of a supportive team dedicated to customer satisfaction.

Tasks

Handle customer inquiries via phone and writing professionally.
Manage complaints and oversee independent case handling.
Ensure accurate order processing, returns, and credit entries.

Skills

Commercial training or service sector apprenticeship required.
Fluent in French and good German communication skills needed.
Strong customer service orientation and teamwork are essential.

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About the job

At pfister, we pursue a vision: We want to move into every Swiss home with our products. For this, we are looking for energetic support. Help us bring the approximately 100,000 products of our range into the homes of our customers. Whether in one of the 18 branches or at the headquarters in Suhr: You can expect a unique environment, working with appealing products, and last but not least, appreciation and respect for your commitment. Around 1,400 people already work at pfister today - will you join soon?

Customer Service Clerk French (m/f/d)

Your new tasks

Receiving and processing customer inquiries by phone and in writing
Ensuring professional customer service
Link to internal and external departments
Handling complaints
Independent case management
Recording orders, returns, and credit notes

Invoice control
Various monitoring tasks

What you bring with you

Commercial basic training or completed apprenticeship in the service sector
Confident French skills as well as good German skills in spoken and written form
High resilience and good communication skills
Strong customer and service orientation
Outgoing and team-oriented personality
Good PC user skills