Customer Advisor: Basel and Home Office 80%

About the job

communicative, resilient, technically skilled and enjoy customer contact? Then come to us, we support and develop you - and look forward to your application.

Callpoint, an owner-managed Swiss call centre - and we care for our employees and customers with passion and commitment. With us, you have finally arrived.

• You receive customer enquiries and complaints and handle errors and technical problems
• Complete and error-free recording of the customer concern in the system
• Opening hours from Monday to Friday between 8.00 am and 8.00 pm 

• Swiss German / German as mother tongue (spoken and written)
• Italian and/or French skills spoken and written at level B2/C1
• English skills are an advantage
• Service orientation, good PC skills and experience in customer service facilitate the entry

• Pleasant working atmosphere, thorough training and individual support
• Shopping discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc.
• After the starting salary of CHF 4,314 (100%), your salary will increase by 4% per year in the first two years
• After the training and induction phase, home office is possible depending on the project
• For each additional national language, you will receive a supplement of CHF 100.- (100%)
• Up to the 5th year of service, one more day of holiday each year

Have we aroused your interest? Are you available immediately? Then apply online now.