Head of Quality Management Rescue
- 05 November 2026
- 50 – 60%
- Permanent position
- German (Intermediate)
About the job
50%-60%
Department of Justice and Security, Rescue, Operational Support
immediate start
Your Tasks
Overall management of quality management rescue: You take overall responsibility for quality management rescue, including professional, personnel, organisational and financial aspects, taking into account legal requirements.
Existing + new certifications: You ensure that the existing certifications of Rescue Basel-Stadt are renewed and re-certified in good time and check whether further standards should be introduced into the work processes.
Ensuring professional advice: You ensure the professional advice of the QM officers of the departments and the rescue management as well as a uniform, joint approach and uniform processes.
Tasks as Senior Poly-dispatcher: In addition, you take over the shift management at the rescue operations centre and are the first point of contact for emergency calls for the fire brigade 118 and the rescue services 144 in this additional task.
Your Profile
Experience: * Several years of experience in quality management;
* Several years of experience in emergency services (blue light organisations);
* Very good IT skills mainly in MS Office.
Personality: * High social, professional and methodological competence
* High resilience
* Strong motivation for the further development of the department.
Education: * Professional firefighter with federal specialist certificate or paramedic HF
* Poly-dispatcher rescue operations centre or dispatcher emergency call centre FA
* Training as a poly-dispatcher rescue operations centre;
* MAS Quality Leadership.
Language: * Very good oral and written expression in German;
* Foreign language skills in English and/or French
Insight into our work
The rescue service as part of the Department of Justice and Security includes the fire brigade, ambulance, military and civil protection as well as operational support. It is committed to various tasks for the safety and health of the population. A total of around 300 employees are involved - they provide first aid for health problems, intervene in fires and other incidents to protect people, animals, the environment and property, and provide various cross-sectional services. All these activities directly benefit the people of Basel-Stadt and the region.
We support you as best as possible with flexitime, part-time work and home office up to annual and trust-based working hours as well as job sharing options.
thanks to professional care management and one hundred percent continued payment of salary in case of illness or accident throughout the entire employment relationship.
We support your professional advancement with a variety of training and development opportunities throughout all phases of life.
We cover the larger share of ongoing contributions, offer savings plan options and possibilities for flexible retirement.
We appreciate and utilise the diversity of our employees and ensure an equal opportunity working environment.
With us, tasks, skills, education and experience count for the determination and development of your salary.
Your Contact
Questions about the role
Matthias Hubeli
Head of Operational Support
Tel. 061 268 15 06
Questions about your application
Tom Koch
Senior HR Business Partner
Tel. 061 267 70 13
Versatile.
Working for Basel-Stadt.
There is one thing all our more than 11,000 employees have in common: They are committed at the pulse of the city by supporting, enabling, directing, shaping and protecting. In doing so, they contribute every day to making Basel-Stadt a place worth living and loving. As diverse as our tasks are, so are our employees and their opportunities. Welcome to the team of the Canton of Basel-Stadt!
