Senior Account Manager (m/f/d) North and Northeast - Enterprise

Ascom is a global solutions provider focused on ICT and mobile workflow solutions in the areas of Enterprise and Healthcare. Ascom's vision is to bridge digital information gaps to ensure the best possible decisions – anytime and anywhere. Delivering mission-critical real-time solutions for highly mobile, ad hoc, and time-sensitive environments defines Ascom's mission. Ascom leverages its unique product and solution portfolio and its excellent software architecture capabilities to develop integration and mobility solutions that enable smooth, complete, and efficient workflows for healthcare as well as for industry and retail. Headquartered in Baar (Switzerland), Ascom is represented with subsidiaries in 19 countries and employs around 1400 people worldwide.

Do you want to make a difference with exciting and meaningful solutions for enterprise facilities and other important growth industries? Then you are in the right place with us!

We are looking immediately for a Senior Account Manager - Enterprise for the sales area DE North and Northeast.

Your tasks

Monitoring roles in the account team, ensuring effective execution of tasks by team members.

Developing and implementing the sales strategy within the assigned accounts and the assigned sales territory.

Creating strategic account plans in collaboration with the team and full responsibility for implementing the measures.

Achieving assigned targets for profitable sales volume and strategic goals in the assigned accounts.

Expanding and maintaining the existing customer portfolio as well as qualifying new leads to support a balanced sales funnel for future sales.

Developing strategies to penetrate key customers and competitive accounts and providing market feedback to the company.

Maintaining highly effective and trusting working relationships with customers through proactive strategic account reviews and managing communication between customers and internal project teams.

Informing customers about new products and services upon their introduction and recommending suitable solutions for the customers' business requirements.

Your profile

Prioritizing customer needs and effective relationship management with stakeholders. Ensuring customer satisfaction through proactive communication, understanding requirements, and aligning solutions to these needs.

Understanding and knowledge in the field of wireless communication and alarm management solutions. Ability to address industry-specific challenges and opportunities.

Ability to collaborate and build sustainable, effective relationships combined with strong customer service and social skills.

Strong analytical and organizational skills, attention to detail, excellent troubleshooting and problem-solving abilities.

Oral and written communication skills for persuasive presentation of product ideas and motivating others.

Ability to self-organize and prioritize within a team, effective time management and task prioritization to achieve team goals.

Ability to effectively use Microsoft cloud-based applications and services, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

Understanding the structure and processes of a CRM system, ability to manage accounts, opportunities, contacts, and customer data as well as to use reports and dashboards.

Your benefits at Ascom:

A very exciting, meaningful, and dynamic work environment at the intersection of ICT, medical technology, and workflow optimization

The security of a permanent employment contract in an internationally successful ICT / MedTech company with a long tradition

Attractive compensation, training opportunities, and various benefits (JobRad, company pension scheme, company events), as well as home office arrangements or mobile working

A supportive team that values teamwork and open communication

Autonomous work with growth and development opportunities

A respectful "du" culture that makes your arrival with us even easier, a great team in a respectful atmosphere

Ascom is an employer that supports the promotion of diversity, equality, and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, nationality, age, marital status, veteran status, disability, or any other protected status. We believe that a diverse workforce strengthens our team, drives innovation, and enriches our workplace. Join us and help create an inclusive environment where everyone is valued and has equal opportunities to succeed.