Altdorf
Caseworker Mandate Centre Uri (80 - 90 %)
- 08 July 2026
- 80 – 90%
- Permanent position
- Altdorf
Job summary
Join the Mandatszentrum Uri team as a Sachbearbeiter:in (80-90%). Be part of a supportive environment dedicated to client welfare and professional growth.
Tasks
- Manage client administration and payment processing effectively.
- Handle correspondence with insurance and health institutions independently.
- Prepare applications and reports for the Child and Adult Protection Authority.
Skills
- Commercial training or equivalent; experience in public administration preferred.
- Strong knowledge of social insurance law and accounting principles.
- Excellent communication skills and MS 365 proficiency required.
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About the job
Main content
Caseworker Mandate Centre Uri (80 - 90 %)
The Mandate Centre Uri carries out mandates of child and adult protection on behalf of the Child and Adult Protection Authority and thus ensures the protection of children and adults who are no longer able to request support themselves. The casework team is the back office for the guardians. It supports and relieves them in managing mandates and is therefore central to professional and efficient mandate management.
As a complement to our team, we are looking for a caseworker from 1 November 2026 or by arrangement.
General information
- Workload
- 80 - 90 %
- Start date
- 1 November 2026 or by arrangement
- Employer
- Mandate Centre Department
- Type
- Job offer
Tasks
- Client administration and payment transactions in cooperation with the responsible guardian
- Independent handling of correspondence with insurance companies, health insurers, institutions, etc.
- Conducting investigations on behalf of the responsible guardian
- Preparation of applications and requests to third parties
- Preparation of accountability reports of the guardians to the Child and Adult Protection Authority
- Preparation of tax returns for persons under guardianship
- Telephone and counter service as well as mail processing
- Handling general organisational tasks
- Where applicable, supervision of apprentices as a practical trainer
- Support of the Competence Centre for Private Guardians; taking over training modules if interested and suitable
Expectations
- Commercial vocational training or equivalent
- Several years of professional experience, preferably in public administration
- Good knowledge of social insurance law and accounting; relevant further training in this area or willingness to undertake it
- High resilience, flexibility and quick comprehension
- Confidence in dealing with people in difficult life situations
- Very good oral and written communication skills
- Humorous and resilient personality with service- and team-oriented thinking
- Very good MS 365 user skills; experience with electronic business management systems (KLIBnet, CMI) desirable
We offer
Procedure
For further information, please contact Doris Ackermann, Head of the Mandate Centre Department, telephone +41 41 875 2166 or doris.ackermann@ur.ch.
Application deadline: -
Signature
Health, Social and Environmental Directorate
Christian Arnold, Government Councillor
