MPA, Druggist, Pharmaceutical Assistant for Telephone Triage 40 - 100 %

About the job

Tox Info Suisse (www.toxinfo.ch) operates the emergency number 145 in Switzerland. Doctors and other medical professionals provide around-the-clock telephone advice daily on poisonings caused by chemicals, medications, poisonous plants, mushrooms or animals, as well as drugs and much more.

At our location, right in the heart of Zurich with nearly 50 employees, we offer immediately or by arrangement an interesting position and a varied range of tasks for a medically knowledgeable, open-minded individual as

MPA, Druggist, Pharmaceutical Assistant for Telephone Triage 40 - 100 %

The main tasks include:

• Telephone triage in the emergency service in the languages German (65% of calls), French (30% of calls), English (5% of calls) and Italian (2.5% of calls)
• General secretarial duties
  • Processing incoming emails
  • Preparing and sending dispatch reports to doctors
  • Requesting discharge reports from doctors/hospitals
  • Maintaining the database
  • Supporting projects within the administration

The requirements for the future post holder are:

• Training as an MPA, druggist, pharmaceutical assistant or equivalent medical training or experience in the medical field
• Good communication skills in German, French and English are essential; Italian is an advantage
• Familiarity with computers and the use of digital tools for communication
• Impeccable manners, empathy and a service-oriented attitude
• High quality standards and discretion
• Shift work from 07:00 to 24:00, including weekends (no home office possible)

Our offer is also aimed at those returning to work who are enthusiastic about a role in our institution.

Have we piqued your interest? Then we look forward to receiving your complete application documents (CV, training and further education certificates, references) at recruiting@toxinfo.ch

For information about this job posting, please contact our team leader, Aileen Wieser-Heller, at 044 251 66 66.

We look forward to meeting you.

Applications without French language skills or medical experience will neither be acknowledged nor rejected.