Customer Support Employee (m/f/d) 80-100%

Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.

To complement our team at our Winterthur general agency and to provide our customers with high-quality services, we are looking for a customer support employee. The Winterthur location is an important hub in the German-speaking part of Switzerland and is not only the contact point for our customers regarding insurance coverage questions but also a partner of various well-known brokers in the region.

The following exciting tasks await you:

• Creating and processing quotes as well as handling all related administrative tasks in the area of property insurance
• Settlement of claims within the competence of the general agency
• Active collaboration with our field staff and brokers
  Direct customer contact by phone and reception

This is what sets you apart:

• Commercial training in the insurance industry and experience in customer support
• High service orientation with a structured and efficient way of working
• Confident German language skills, both spoken and written
• Open, reliable, and balanced personality
• VBV certification is an advantage

You are also dynamic, have a quick grasp, and remain calm even in hectic times, then you fit perfectly into our team!

We offer you:

• A pleasant working environment in a cooperative company that has been voted best employer multiple times
• Numerous social benefits, including flexibility in work organization and various employee discounts
• A dynamic and passionate team
• The well-being of employees as the first priority

We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates, and diplomas).